Deborah L. McGinley
Cheektowaga,NY
Summary
To gain the position of Techinical Customer Support Supervisor. To become a valued Tesla team member, assuring that quality standards, compliance and department goals are met.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Direct Service Professional
People Incorporated
01.2015 - Current
- All duties associated with the direct care of individual with disabilities.
- Distribution of medication.
- Assistance in teaching daily living skills
- Scheduling healthy physical and social activities
- Maintaining all State and Federal regulations
Server
Olive Garden
04.2013 - Current
- All duties associated with complete guest satisfaction and
- Maintaining company standards.
Retail Sales Associate
Stein Mart
06.2006 - Current
- Customer Satisfaction
- Merchandising
- Stocking new merchandise
- Setting sales
- Maintaining the appearance of the store, including dressing rooms, racks, floors
Restaurant Manager
Buffalo Wild Wings
09.2010 - 10.2012
- All duties associated with the running of the restaurant.
- Guest Satisfaction
- Implementing and maintaining all company brand standards to insure quality control
- Meeting and exceeding the parameters set in the P+L
- Maintaining all health and safety regulations
- Exceeding company and Health Department sanitation standards
- Adhering to all laws and regulations set by the Department of Labor
- The continued hiring, training and coaching of employees
- Promoting teamwork and employee retention
- Controlling cost: Sales building, Food cost/Variance, Labor
- Ordering and maintaining rapport with local and national vendors
- Scheduling and staffing to maintain standards
- Serv Safe certified
- Serv Safe alcohol certified.
- Community involvement and fundraising.
Restaurant Manager
IHOP Pancake Partners LLC
09.2008 - 06.2010
- All duties associated with the running of the restaurant.
- As listed above.
Restaurant Manager
Denny's
05.1999 - 09.2008
- All duties associated with the running of the restaurant as listed above
- Additional training
- Time management
- Effective communication
- Legal compliance
- Reading a Profit and Loss statement
- Effective scheduling
- Work place violence/anti-harassment
- Sales building
- Train the Trainer
- Brand Standards Completion Team
- Diversity training
Unit Coordinator
Denny's
05.1999 - 05.1999
- Guest satisfaction
- Supervise shifts to maintain brand standards
- Complete any tasks assigned by the General Manager
- Coach and train new employees in all job code
Server/Line Cook
Denny's
05.1991 - 05.1998
- Guest Satisfaction
- Maintaining Brand standards to insure quality control
- Training new employees
- Cost control
- Maintaining health, sanitation, and safety standards
Education
High School -
New Brighton High School
New Brighton, Pa01.1980
undefined
Slippery Rock University
Slippery Rock, PaExecutive Chef Program - undefined
International School of Culinary Arts
Washington DC01.1986
Anthropology
01.1983
Skills
- Activities of daily living assistance
- Teaching skills for independent living
- Housekeeping tasks
- Medication monitoring
- On-going training and re-certifications for CPR, Fire Safety, Scip-R, specialized medical procedures
- Maintaining all Federal, State, and Agency, legal compliance and regulations
- Professional communication with the Individuals medical and day hab personnel, Families and co-workers
Accomplishments
2025 Direct Service Professional of the year.
Certification
CPR
Fire Safety
Scip-R
Medication distribution
ServSafe
Legal Compliance training
Diversity training
Interests
Reading, Music, Healthy living
Timeline
Direct Service Professional
People Incorporated
01.2015 - Current
Server
Olive Garden
04.2013 - Current
Restaurant Manager
Buffalo Wild Wings
09.2010 - 10.2012
Restaurant Manager
IHOP Pancake Partners LLC
09.2008 - 06.2010
Retail Sales Associate
Stein Mart
06.2006 - Current
Restaurant Manager
Denny's
05.1999 - 09.2008
Unit Coordinator
Denny's
05.1999 - 05.1999
Server/Line Cook
Denny's
05.1991 - 05.1998
undefined
Slippery Rock University
Executive Chef Program - undefined
International School of Culinary Arts
Anthropology
High School -
New Brighton High School