Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deborah Lopez RN, BSN

Norwalk,CA

Summary

Experienced healthcare professional with strong focus on patient care and clinical efficiency. Skilled in administering medications, monitoring vital signs, and assisting in medical procedures. Known for exceptional team collaboration and adaptability to changing needs. Dependable and goal-driven, ensuring high-quality results in fast-paced clinical environments.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Clinic LVN

Kaiser Permanente
12.2019 - Current
  • Assist with pre-op and post-op appointments, providing wound care, taking vitals, and administering blood draws and immunizations.
  • Manage a high volume of patients, delivering exceptional service and maintaining high patient satisfaction scores.
  • Work closely with a multidisciplinary team to ensure efficient and effective patient care.
  • Handle incoming patient calls and messages for questions, triage, nurse advice under my scope of practice.

LVN

Healing Care Hospice
01.2020 - 04.2021
  • Provided continuous care to clients, including PRN visits, wound care, and post-mortem care.
  • Supported family members through difficult times by offering empathetic communication and organizing funeral services.
  • Delivered high-quality care and demonstrated exceptional emotional intelligence and compassion in end-of-life care.

LVN Charge Nurse

Norwalk Skilled Nursing and Wellness Centre
06.2017 - 04.2021
  • Served as charge nurse overseeing medication administration and patient care.
  • Supervised a staff of 8-10 CNAs and managed schedules, ensuring efficient workflow in a skilled nursing environment.
  • Administered wound care and managed patient conditions in a skilled nursing setting.
  • Monitored patient health conditions to report changes to assigned physician.

Customer Relations Representative

Verizon Wireless Corporation
01.2002 - 05.2014
  • Managed escalation calls for government and corporate accounts, resolving complex issues and following up with clients to ensure satisfaction.
  • Trained customer service representatives on conflict resolution and de-escalation techniques.
  • Assisted in retail sales face to face as well as by telephone, inventory management, and providing technical support for wireless products and services.

Education

Bachelor of Science - Nursing

West Coast University
Anaheim, CA
10-2024

LVN - Nursing

Downey Adult School
Downey, CA
01-2017

High School Diploma -

Calvary Chapel Christian School of Downey
Downey, CA
06-2000

Skills

  • Soft Skills: Communication, Leadership, People Skills, Problem Solving
  • Certifications: BLS (Basic Life Support), PHN (Public Health Nurse), IV Certified, ACLS (Advanced Cardiovascular Life Support – In Progress)

Certification

BLS (Basic Life Support), PHN (Public Health Nurse), IV Certified, ACLS (Advanced Cardiovascular Life Support – In Progress)

Timeline

LVN

Healing Care Hospice
01.2020 - 04.2021

Clinic LVN

Kaiser Permanente
12.2019 - Current

LVN Charge Nurse

Norwalk Skilled Nursing and Wellness Centre
06.2017 - 04.2021

Customer Relations Representative

Verizon Wireless Corporation
01.2002 - 05.2014

Bachelor of Science - Nursing

West Coast University

LVN - Nursing

Downey Adult School

High School Diploma -

Calvary Chapel Christian School of Downey
Deborah Lopez RN, BSN