Deborah Love

• Review clinical data from medical records to assign ICD, CPT and HCPCS codes.
• Review account information to confirm patient and insurance information is accurate and complete.
• Communicate with healthcare personnel, including practitioners to promote accuracy.
• Actively maintain current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third party requirements regarding billing.
• Contact insurance carriers to obtain authorizations, notifications and pre-certifications for patients.
• Maintain files for referral and insurance information, entering referrals into EMR system.

▪ Academic transcript evaluation and articulation

▪ Assisted in processing graduation applications

▪ Processed registration forms and enrollment verifications

▪ Provided clerical support and customer service

▪ Performed office support duties

• Delegated tasks to multiple employees while maintaining efficient workplace
• Communicated with facility to ensure student academic accomodations and promote student success
• Managed IT requests and supported IT staff
• Maintained and created student records and information databases
• Researched and purchased new software and technology

• Coordinated program activities and provided support for youth therapeutic equestrian initiatives.
• Led group and individual equine-assisted therapy sessions.
• Engaged with youth from diverse backgrounds to promote inclusivity.