Desired Job Title
JanitorCustomer Service SupervisorAssistant Store ManagerLead DriverWork Type
Full TimeLocation Preference
On-SiteLocation: Salisbury, NC
Open to relocation: Yes
Open To Work
Deborah McMillon
Salisbury,NC
Work Preference
Summary
Detail-oriented Environmental Services Worker experienced in delivering professional cleaning services and maintaining equipment. Achieved high standards in cleanliness and facility upkeep through strong work ethic and problem-solving skills. Focused on enhancing customer satisfaction and optimizing cleaning procedures.
Overview
17
17
years of professional experience
Work History
Janitor
Accord Federal Services (contract)
1601 Brenner Ave , NC
05.2025 - Current
- Ensured clean and sanitized facilities through consistent cleaning and sanitizing procedures.
- Operate
- Followed safety protocols to maintain a hazard-free environment for all personnel.
- Performed tasks efficiently to enhance overall productivity.
- Restocked inventory and materials to guarantee availability in work areas for staff.
- Disposed of supply materials according to safety and environmental guidelines.
- Communicated inventory shortages and maintenance issues to management for prompt resolution and safety adherence.
Customer Service Supervisor
Burlington
255 Tingle Drive , NC
08.2024 - 01.2025
- Supervised daily operations to ensure high-quality customer service.
- Resolved customer issues and inquiries of supplies a timely manner.
- Assisted in inventory management to support product availability for customers.
- Resolved escalated customer disputes in a timely manner while maintaining good relationships with customers.
- Evaluated employee job performance and distributed items according to requirements in inventory management system to improve productivity.
- Monitored and controlled supplies that were delivered to front end of store.
- Coordinated with management with any concerns relating to procedures and supplies that was required.
- Collaborated closely with upper management on projects relating to concerns involving procedures, equipment and supplies.
Assistant Store Manager
Dollar General
Salisbury, North Carolina
10.2018 - 07.2023
- Managed the day-to-day operations of the store, including customer service, and inventory management.
- Coordinated inventory management and restocking procedures for shelves.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Maintained accurate records of all transactions, stock levels using coded equipment that allowed for timely replenishment.
- Monitored materials and supply activities to ensure that customers receive satisfactory service and quality goods.
- Monitored for expiration dates on stocks, rotated stock according to dates and removed items from use required by outdated stock.
- Used strong issue resolution and communication skills to monitor and control supplies and stock.
- Resolved difference between physical and record keeping count of stock that was delivered.
- Maintained inventory by checking merchandise to determine levels of supplies and materials.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Coordinated with vendors to secure product availabilities.
- Monitored store cleanliness and standards regularly.
- Assisted in receiving supplies and materials for stocking the store's zone area.
Lead Driver
First Transportation
SALISBURY, NC
07.2009 - 10.2020
- Operated company vehicles safely and efficiently for various transportation needs.
- Coordinated schedules to ensure timely pickups and drop-offs for clients.
- Conducted vehicle inspections to maintain safety and compliance standards.
- Maintained accurate logs of trips, mileage, and fuel usage for reporting purposes.
- Organized the delivery of supplies and materials to customers on time with a focus on customer satisfaction.
- Completed pre-and post-trip inspections of assigned equipment and vehicles.
- Ensured that all vehicles were inspected and maintained properly for daily usage.
- Analyzed data to identify areas for improvement in terms of efficiency, cost savings.
- Created daily, weekly, monthly reports summarizing driver activity.
- Reviewed daily inventory to coordinate efficient deliveries.
- Logged deliveries, drop-off times and special conditions in company system.
- Managed
- Oversaw sorting of supplies and materials between multiple deliveries.
- Conducted annual performance reviews to assist Supervisor with maintaining standards for requirements.
- Received materials and supplies needed to meet the target that was required.
- Loaded and unloaded merchandise efficiently to meet demanding targets.
- Logged deliveries, and special conditions in company system, using equipment on predetermined schedule that allowed for timely delivery.
- Performed daily inspections and inventory for a timely delivery.
- Monitored materials while transporting supplies.
Education
Salisbury High School
SALISBURY, NCSkills
- Equipment maintenance
- Safety compliance
- Routine Inspections
- Inventory management
- Supply management
- Work orders
- Quality assurance
- Timely paperwork completion
- Time management
- Customer service-focused
- Attention to detail
- Team collaboration
References
References available upon request.
Timeline
Janitor
Accord Federal Services (contract)
05.2025 - Current
Customer Service Supervisor
Burlington
08.2024 - 01.2025
Assistant Store Manager
Dollar General
10.2018 - 07.2023
Lead Driver
First Transportation
07.2009 - 10.2020
Salisbury High School