Deborah Mello-Beard
Wilmington,NC
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Liberty Commons Rehabilitation Center
04.2022 - 08.2022
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Laundry Assistant
Liberty Commons Rehabilitation Center
04.2022 - 08.2022
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
- Examined dried clothes to identify stains, tears and issues.
Appointment Scheduler & Surveyor
Moore Water And Air
05.2020 - 07.2020
- Handled complaints and questions, and re-directed calls to other team members.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
Floor Sales, Cashier
Indigo Sol
05.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Tagging Merchandise, Stocking Assistant
Indigo Sol
05.2018 - 08.2018
- Unboxing Clothing, making sure there is no damage, tares, holes , etc.
- Tagging clothing to match name and price of sale.
- Preparing new clothing and steaming all clothing as needed, to put on store floor for sale.
Education
High School Diploma -
Girls Leadership Academy of Wilmington
4100 Sunglow Dr, Wilmington, NC05.2023
Skills
- Ordering Cleaning Supplies
- Vacuuming and Sweeping
- Sorting and Washing Laundry
- Dusting Furniture
- Guest Relations
- Cleaning Bathrooms
- Supply Inventory Management
- Folding Clean Laundry
- Customer Service-Focused
- Residential Cleaning
- Safe Chemical Handling
- Restroom Detailing
- Supply Restocking
- Supply Stocking
- Restroom Servicing
- Floor Vacuuming
- Customer Service
- Vacuuming
- Housekeeping
- Germicide Application
- Time Management
- Damage and Theft Reporting
- Heavy Lifting
- Trash Collection and Disposal
- Quality Control Guidelines
- COVID-19 Safety Procedures
- Equipment Disinfection
- Interior and Exterior Cleaning
- Mopping and Sweeping
- Deep Cleaning Protocols
- CDC Sanitation Guidelines
- Hazardous Chemical Training
- Multitasking and Prioritizing
- Data Entry
- Health and Safety Compliance
Certification
- Certified Culinary Manager , ServSafe - 4 Yr Certification
- Girls Leadership Academy of Wilmington, Training - 4 yrs of Culinary Classes were taken before testing for ServSafe Certification.
Timeline
Housekeeping Room Attendant
Liberty Commons Rehabilitation Center
04.2022 - 08.2022
Laundry Assistant
Liberty Commons Rehabilitation Center
04.2022 - 08.2022
Appointment Scheduler & Surveyor
Moore Water And Air
05.2020 - 07.2020
Floor Sales, Cashier
Indigo Sol
05.2018 - 08.2018
Tagging Merchandise, Stocking Assistant
Indigo Sol
05.2018 - 08.2018
High School Diploma -
Girls Leadership Academy of Wilmington
- Certified Culinary Manager , ServSafe - 4 Yr Certification
- Girls Leadership Academy of Wilmington, Training - 4 yrs of Culinary Classes were taken before testing for ServSafe Certification.
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