Deborah Mercer
Overland Park
Summary
Knowledgeable and compassionate GI Staff and Charge Nurse with extensive General and Advanced Gastroenterology experience and excelling in patient safety and clinical judgment. Proven track record of enhancing patient satisfaction through effective communication and personalized care. Adept at multitasking and collaborating with interdisciplinary teams to achieve optimal patient outcomes while maintaining strict HIPAA compliance.
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration, patient and family education and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Procedural Scheduling Nurse Coordinator
The University of Kansas Health System
02.2016 - Current
- Championed patient-centered care through active listening, empathetic communication, and personalized service delivery tailored to individual needs.
- Enhanced workflow efficiency by implementing new scheduling systems and streamlining daily processes.
- Promoted a culture of teamwork within the nursing department, leading to increased collaboration among nurses and improved patient outcomes.
- Assisted in recruitment efforts to attract top nursing talent, contributing towards building a highly competent workforce capable of delivering exceptional care services at all times.
- Mentored nursing staff, fostering professional growth and development through orientation, training and feedback sessions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Performed triage on incoming referrals and determined severity of procedures and diagnoses to facilitate timely scheduling of patients outcomes.
- Led teams in driving successful patient outcomes by assisting with development of Standards of Practice, workflows and prioritizing standard of care and best practices.
- Collaborated with leadership to participate in successful shadow sessions and interviews with prospective applicants to ensure balanced growth within the team.
GI Lab Staff Nurse
The University of Kansas Health System
11.2013 - 02.2016
- Maintained competency with General GI and Advanced procedures and equipment in order to provide support and assistance to team members and Physicians as needed.
- Assisted with onboarding new staff members, providing orientation and support.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
GI Lab Charge Nurse
Menorah Medical Center
04.2003 - 10.2013
- Developed personal skill level of knowledge and technique with General GI to Advanced GI procedures and interventions, promoted educational programs for staff to develop and improve techniques individually to maintain proficiency among the team.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Supervised and managed daily scheduling, tasking, staff schedule and Kronos timecard approval.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant.
- Maintained communication and fostered relationships with equipment and supply vendors.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information.
Outpatient Department Staff Nurse
Cass Medical Center
07.1998 - 07.2004
- Afforded the opportunity to learn a variety of Outpatient procedures and services such as GI Procedures, Pain Clinic, Cardiac Rehab, Nuclear Stress Testing, Wound Care, PICC Line Placement, Patient Sedation during MRI, CT, Minor Surgical procedures and IV Infusion.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Supported Manager performing delegated tasks such as staff scheduling, daily assignments and Kronos timecard approval.
Education
Bachelor Of Science In Nursing - Nursing Major/ Biology Minor
Avila College
Kansas City, MO05.1996
Skills
- HIPAA compliance
- Patient safety
- Compassionate care
- Documentation accuracy
- Reliability
- Critical thinking
- Strong clinical judgment
- Organizational skills
- Active listening
- Adaptability and flexibility
- Team collaboration
- Effective communication
- Decision-making
- Creative problem solving
Certification
Certified Gastroenterology Registered Nurse, CGRN since 2011
Accomplishments
Awarded Most Outstanding Senior in Nursing Award, May 1996
Inducted to Sigma Theta Tau International Honor Society of Nursing, Beta Lambda Chapter, Avila College, Kansas City, MO., May 1996
Heartland Regional Society of Gastroenterology Nurses and Associates member since 2010
HRSGNA Board of Director member since 2012
Served as Secretary, President-Elect, President, Immediate Past President and Treasurer
Currently serving as Treasurer and Vendor Coordinator
Timeline
Procedural Scheduling Nurse Coordinator
The University of Kansas Health System
02.2016 - Current
GI Lab Staff Nurse
The University of Kansas Health System
11.2013 - 02.2016
GI Lab Charge Nurse
Menorah Medical Center
04.2003 - 10.2013
Outpatient Department Staff Nurse
Cass Medical Center
07.1998 - 07.2004
Bachelor Of Science In Nursing - Nursing Major/ Biology Minor
Avila College
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