Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Surgery Scheduling Coordinator/Authorization Coordinator
Orthopaedic And Spine Center Of The Rockies
09.2013 - Current
Maintain consistent follow-up on status of prior authorization requests.
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Coordinated with facilities to set up surgeries for our physicians.
Prepared and processed patient referrals,
Greeted and interacted with patients to provide information, answer questions and assist with surgery Sheduling
Documented Approval or Denial and Notified Physician and clinical team, If Denied gave options for approval ie; Peer to Peer or Appeals.
Contacted patients to collect Surgical Co Payments and to set up payment plans as needed. Answered their questions as needed.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Surgery Scheduling Coordinator/Authorizations
Rocky Mountain Fertility
10.2010 - 09.2013
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Checked patients in and out and collected payments.
Performed various administrative tasks by filing, copying and faxing documents.
Greeted and interacted with patients to provide information, answer questions and assist with surgery scheduling,
Obtained payments from patients and scanned identification and insurance cards.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
High School Diploma -
Kubasaki High School
Okinawa, Japan
06.1978
Skills
Time Management
Surgical Knowledge
Adaptability
Medical Terminology
Insurance Verification
Professionalism
Effective Communication
Task Prioritization
Multitasking Abilities
Attention to Detail
Decision Making
Team Collaboration
HIPAA Compliance
Patient Coordination
Procedure Scheduling
Problem Solving
Customer Service
Schedule Coordination
Patient Relations
Following up With Patients
Obtaining Authorizations
Payment Collection
Timeline
Surgery Scheduling Coordinator/Authorization Coordinator
Patient Registration Specialist at Orthopaedic and Spine Center of the RockiesPatient Registration Specialist at Orthopaedic and Spine Center of the Rockies