Deborah Miller
Gary,MN
Summary
Dynamic Title IV-E Eligibility Determination Trainer with expertise in creating impactful training materials and evaluating effectiveness. Committed to fostering collaborative partnerships and ensuring regulatory compliance in child welfare education.
Overview
40
40
years of professional experience
Work History
Title IV-E Eligibility Determination Trainer
MN DHS/MN DCYF
St Paul, MN
09.2015 - 10.2026
- Developed training materials on child welfare policies and procedures to enhance staff development.
- Coordinated comprehensive training schedules to ensure coverage of essential topics.
- Evaluated training effectiveness using participant feedback and assessment results.
- Mentored team members in best practices for child welfare training delivery to improve training effectiveness.
- Collaborated with management to identify training needs within the department.
- Reviewed and updated training content to reflect current laws and regulations in child welfare.
- Adapted teaching methods according to the needs of individual learners or groups.
Eligibility Worker
White Earth Nation
White Earth, Minnesota
05.2014 - 09.2015
- Assessed clients' eligibility for public assistance programs and services.
- Evaluated client eligibility for assistance programs based on established criteria. for various assistance programs within the community.
- Reviewed client documentation for compliance with program requirements, ensuring accurate eligibility determinations.
- Evaluated changes in family or financial circumstances impacting eligibility for assistance programs, facilitating timely support adjustments.
- Processed benefits applications and documents for food stamps and medical assistance.
- Conducted applicant interviews and clarified the benefits process.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Collaborated with social service agencies to streamline client support services.
- Educated clients on their rights and responsibilities regarding assistance programs.
- Advised supervisors on complex cases requiring additional review or special consideration.
Eligibility Worker
Norman County Social Services
Ada, MN
10.2001 - 05.2014
- Assessed clients' eligibility for public assistance programs and services.
- Assessed eligibility for various assistance programs within the community.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Reviewed client documentation to determine compliance with program requirements.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Processed benefits applications and documents for food stamps and medical assistance.
- Conducted interviews with applicants, explaining the benefits process, and which programs were available.
- Maintained accurate records of client interactions and program eligibility determinations.
- Maintained accurate records of client interactions and program activities.
- Collaborated with social service agencies to streamline client support services.
- Coordinated efforts between multiple departments within the organization to ensure efficient processing of paperwork.
- Responded promptly to inquiries from potential applicants by phone or email.
- Educated clients on their rights and responsibilities regarding assistance programs.
- Advised supervisors on complex cases requiring additional review or special consideration.
Eligibility Worker
Clay County Social Services
Moorhead, Minnesota
03.1994 - 10.2001
- Assessed clients' eligibility for public assistance programs and services.
- Assessed eligibility for various assistance programs within the community.
- Reviewed client documentation for compliance with program requirements, ensuring accurate eligibility determinations.
- Processed benefits applications and documents for food stamps and medical assistance.
- Conducted applicant interviews, clarifying benefits processes and available programs to enhance understanding and access.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Maintained accurate records of client interactions and eligibility assessments to support program integrity.
- Maintained accurate records of client interactions and program activities.
- Provided guidance on application processes to applicants and community members.
- Provided educational resources to clients about assistance programs and services. on their rights and responsibilities regarding assistance programs.
- Collaborated with social service agencies to streamline client support services.
- Responded promptly to inquiries from potential applicants by phone or email.
- Advised supervisors on complex cases requiring additional review or special consideration.
Eligibility Worker
Polk County Social Services
Crookston, Minnesota
06.1986 - 03.1994
- Assessed clients' eligibility for public assistance programs and services.
- Assessed eligibility for various assistance programs within the community.
- Reviewed client documentation to determine compliance with program requirements.
- Handled the processing of benefits applications for food stamps and medical assistance. applications and documents for food stamps and medical assistance.
- Conducted interviews with applicants, explaining the benefits process, and which programs were available.
- Provided guidance on application processes to applicants and community members.
- Responded promptly to inquiries from potential applicants by phone or email.
- Provided information to clients about available assistance programs. on their rights and responsibilities regarding assistance programs.
- Maintained accurate records of client interactions and program eligibility determinations.
- Maintained accurate records of client interactions and program activities.
- Reviewed case files regularly to ensure compliance with regulations and guidelines.
- Collaborated with social service agencies to streamline client support services.
- Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
- Advised supervisors on complex cases requiring additional review or special consideration.
Education
Bachelor of Science - Business Education
University of North Dakota
Grand Forks, ND05-1986
Skills
- Child welfare knowledge
- Training design
- Curriculum adaptation
- Course development
- Training coordination
- E-learning facilitation
- Assessment analysis
- Policy compliance
- Rule interpretation
- Documentation accuracy
- Communication strategies
- Clear verbal communication
- Problem resolution
- Network development
Timeline
Title IV-E Eligibility Determination Trainer
MN DHS/MN DCYF
09.2015 - 10.2026
Eligibility Worker
White Earth Nation
05.2014 - 09.2015
Eligibility Worker
Norman County Social Services
10.2001 - 05.2014
Eligibility Worker
Clay County Social Services
03.1994 - 10.2001
Eligibility Worker
Polk County Social Services
06.1986 - 03.1994
Bachelor of Science - Business Education
University of North Dakota