Nakiya Wright
Milwaukee,WI
Summary
Respectful advocate for mental health with proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life.
Overview
13
13
years of professional experience
Work History
Domestic Violence Counselor (Part Time)
Waukesha Women's Shelter
Waukesha, WI
11.2022 - Current
- Empowered clients to make informed decisions by providing comprehensive information on available resources and options.
- Managed group advocacy services for patients and community members to increase knowledge about domestic violence through use of supportive psycho-education in group-based modality.
- Fostered a supportive group environment through facilitating weekly domestic violence support groups.
- Assisted clients in navigating the legal system, resulting in increased access to protection orders and other legal remedies.
- Provided crisis intervention services to individuals experiencing domestic violence, ensuring immediate safety and connecting them with appropriate resources.
- Developed educational materials for clients, promoting awareness of domestic violence dynamics, warning signs, and healthy relationships.
- Increased client safety by conducting thorough risk assessments and creating personalized safety plans.
- Enhanced support services for survivors by collaborating with community organizations and agencies.
- Contributed to agency-wide efforts for continuous improvement by participating in staff trainings and professional development opportunities.
Family Support Specialist
Childrens Hospital
01.2020 - 12.2023
- Demonstrated effective, culturally sensitive engagement with patients, families and partners.
- Educated clients and families on tools to communicate better and negotiate issues for improved family relationships.
- Gathered information from custodial parents and documented case history in case management software.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Conducted home visits, completed inspections and interviewed family members and witnesses.
- Answered and investigated reports of abuse or neglect.
- Developed and implemented family improvement plans.
- Identified appropriate community resources and provided referrals for services.
- Interviewed clients to obtain information about employment history, educational background and career goals, identifying barriers to employment.
- Conferred with clients to discuss personal options and goals
Case Manager
The Guest House of Milwaukee
12.2016 - 12.2019
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Advocated for clients by obtaining information regarding treatment options and clinical status.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Reviewed treatment plans against individual goals and healthcare standards.
- Managed programming and administrative aspects of this temporary homeless shelter for men many with dual diagnoses.
- Planned and administered budgets for programs, equipment and support services.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Domestic Violence Victim Advocate
Sojourner Truth Shelter
Milwaukee, WI
06.2013 - 12.2016
- Developed individualized safety plans for clients, resulting in increased personal security and autonomy.
- Conducted thorough case assessments, ensuring the appropriate allocation of resources and referrals for each client.
- Collaborated with law enforcement and legal professionals to ensure timely and effective advocacy for domestic violence victims.
- Maintained detailed case records, contributing to efficient case management processes and improved outcomes for clients.
- Trained new advocates on best practices for supporting domestic violence survivors effectively and compassionately.
- Evaluated program performance regularly by collecting data on service delivery effectiveness, leading to continuous improvement in service provision.
- Developed partnerships with other community organizations to expand available resources for domestic violence victims, enhancing their access to comprehensive support services.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Assisted clients in identifying community resources and connecting with appropriate services.
Junior Youth Leader
YMCA Of Greater Waukesha
Waukesha, WI
06.2011 - 06.2013
- Assisted in fundraising efforts to secure necessary resources for ongoing program operations.
- Established clear expectations for behavior while participating in programs, enforcing consequences when necessary.
- Offered homework assistance during designated study periods, aiding students in their academic success.
- Managed the planning and execution of various events, ensuring a safe and enjoyable experience for all attendees.
- Tracked attendance records to monitor participation levels in the program consistently.
- Created a welcoming atmosphere that encouraged inclusivity and fostered emotional well-being among participants.
- Mentored young people by providing guidance on personal growth, goal setting, and problem-solving skills.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
Education
Bachelor of Business Administration -
Upper Iowa University
Fayette, IA05.2018
Skills
- Coaching
- Eligibility requirements
- Role modeling
- Child abuse and neglect dynamics
- Community resources
- Parenting skills
- Child development
- Family case plans
- Assessments
- Evaluation and assessment
- Patient Support
- Health History Documentation
- Patient Evaluation
- Creating Treatment Plans
- Tracking Client Progress
- Client Goal Planning
- Mental Health Assessments
- Safety and Risk Assessments
- Child Welfare Knowledge
- Substance abuse awareness
- Parenting Skills Education
- Suicide Risk Assessment
- Sexual assault response
- Self-Care Promotion
- Goal Setting Assistance
- Empathy Development
- Boundary Setting
- Shelter arrangements
- Client Advocacy
- Multicultural Sensitivity
- Policy Knowledge
- Supportive Counseling
- Housing Assessment
- Behavioral support
- Mental Health Assessment
- Decision-Making
References
- Available Upon Request
Timeline
Domestic Violence Counselor (Part Time)
Waukesha Women's Shelter
11.2022 - Current
Family Support Specialist
Childrens Hospital
01.2020 - 12.2023
Case Manager
The Guest House of Milwaukee
12.2016 - 12.2019
Domestic Violence Victim Advocate
Sojourner Truth Shelter
06.2013 - 12.2016
Junior Youth Leader
YMCA Of Greater Waukesha
06.2011 - 06.2013
Bachelor of Business Administration -
Upper Iowa University