Deborah Montero
Pembroke Pines,FL
Summary
Focused organized professional with noted experience in administrative management who prioritizes projects and multitasks effectively to achieve project goals. A methodical and detail-oriented team player who offers these skills and a strong work ethic.
Overview
14
14
years of professional experience
Work History
Bank Teller
Wells Fargo Bank, N.A.
02.2020 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
Office Manager
Med Pro Shop
02.2011 - 12.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Education
Bachelor of Arts - Education
Florida Atlantic University
Boca Raton, FLSkills
- Professionalism and Courtesy
- Patience and Empathy
- Data Entry
- Customer Service
- Clear oral/written communication
- Scheduling and calendar management
- Administrative Support
- Payroll Processing
- Bookkeeping
- Clerical Support
Timeline
Bank Teller
Wells Fargo Bank, N.A.
02.2020 - Current
Office Manager
Med Pro Shop
02.2011 - 12.2019
Bachelor of Arts - Education
Florida Atlantic University