Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Lieutenant
El Paso County Sheriff’s Office
Colorado Springs, CO
03.2008 - Current
Working under general supervision within a framework of established procedures and is expected to perform a variety of law enforcement duties with only occasional instruction, assistance, and supervision
Required to understand policy and procedure and the ability to choose among a variety of alternatives in solving emergency and routine incidents
Expected to work productively even in the absence of supervision
Experience in Floor Security, Intake/Release, Court/Transport, Background Investigation Unit, Honor Guard, Community Relations and Outreach unit, Training Instructor for both classroom and mat room, and Public Information Office
Experience in the Public Information Office as a Public Information Officer, with additional responsibilities pertaining to records release requirements related to Colorado Open Records Act, CCJRA, and FOIA.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Demonstrated leadership by making improvements to work processes and helping to train others.
Senior Department Head Manager
Cinemark IMAX Movie Theatres
Colorado Springs
01.1998 - 01.2007
As a manager of a sixteen screen and the IMAX screen, I evaluated all employees, provided training where necessary, also hired and terminated floor staff to include management, and forecasted business
Ordered all supplies and concession based off our forecasted numbers for the week
Conducted the weekly inventory and health inspections daily
Assessment and accounting of payroll and concession expenditures
Created annual budget along with monthly reviews
Performed marketing duties
Performed promotional marketing; recruited a team and entered competitions annually.
Public Safety Dispatcher and Emergency Response Technician
CSPD and CSP
Colorado Springs
01.1999 - 01.2006
Answered 911 and non-emergent calls
Provided communications to the public with the help or the specific information they needed, and I provided instructions to perform CPR and other medical instructions to help the public until the paramedics arrived
Provided support for law enforcement agencies by entering criminal history data into the National Crime Information Center database.
Monitored radio transmissions between police officers, fire fighters, and other public safety personnel.
Education
Master of Science - Human Services
Colorado Technical University
Colorado Springs, CO
01-2021
Skills
Interpersonal Communication
Project Planning
Supervision and Leadership
Training & Development
Public Speaking
Organizational Skills
Timeline
Lieutenant
El Paso County Sheriff’s Office
03.2008 - Current
Public Safety Dispatcher and Emergency Response Technician