Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Deborah Obrien

Rotonda West,FL

Summary

Strong background in customer service

Overview

41
41
years of professional experience

Work History

Merchandise Handler/Visuals

Bealls Inc
Englewood , Florida
03.2017 - Current
  • Kept work areas neat, clean and free from debris.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.
  • Unloaded deliveries from trucks in prompt fashion.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Greeted store customers and discussed needs.

Sandwich Artist

Subway
Englewood, FL
05.2016 - 03.2017
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Prepared salads, soups and sandwiches for customers.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Cooked batches of food according to standard recipes.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Brewed coffee and tea and changed out drink station syrups.

Owner/Operator

Hot Scents Soy Candles
Lincoln Park, MI
05.2009 - 10.2013
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

City Letter Carrier

United States Post Office
Dearborn , Michigan
05.1978 - 12.2008
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Planned and cased mail in sequence of delivery for designated route.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Distributed mail on foot to residences and businesses, delivering to approximately 500 customers per shift.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.

Education

Lincoln Park High School
Lincoln Park, MI
01.1976

Skills

  • Reading Comprehension
  • General Housekeeping
  • Shelving of Products
  • Stocking and Replenishing
  • Product Signage and Labeling
  • Shelf Restocking
  • Food Safety Guidelines
  • Office Equipment
  • Shipment Processing
  • Proper Storage Procedures
  • Customer Order Fulfillment
  • Customer Loyalty
  • Inventory Counts
  • Store Layouts
  • Basic Math Skills
  • Team Goals
  • Production Lines
  • Customer Transactions
  • End Cap Placement
  • Customer Satisfaction
  • Cash Register Operations
  • Sales Processing
  • Light Housekeeping
  • Social Perceptiveness
  • Closing Procedures
  • Bagging Items
  • Business Operations
  • Shipment Procedures
  • Product Sales and Promotion
  • Maintaining Clean Work Areas
  • Cash Counting
  • Inventory Management and Planning
  • Purchasing Orders and Requisition
  • Motivated Team Player
  • Product Packaging
  • Merchandising and Display

Timeline

Merchandise Handler/Visuals

Bealls Inc
03.2017 - Current

Sandwich Artist

Subway
05.2016 - 03.2017

Owner/Operator

Hot Scents Soy Candles
05.2009 - 10.2013

City Letter Carrier

United States Post Office
05.1978 - 12.2008

Lincoln Park High School

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Deborah Obrien