Deborah Paschall
West Deptford,,NJ
Summary
A motivated and experienced hospitality professional with a passion for providing exceptional customer service. Skilled in many aspects of restaurant operations from mixing cocktails, serving food, handling cash and credit transactions, helping in the kitchen and maintaining store compliance.
Overview
18
18
years of professional experience
Work History
Deli Clerk
Albertsons/Acme Markets
Pennsville, NJ
10.2020 - Current
- Made orders by slicing, weighing, packaging and pricing meats and cheeses.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Inspected labels on deli products to verify accuracy of pricing
Banquet Server
Charlotte's
West Chester, PA
02.2023 - 08.2024
- Greeted guests upon arrival and provided assistance throughout the event.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided excellent customer service by anticipating guests' needs and responding promptly.
- Answered questions regarding menu items and assisted guests in making selections.
- Organized payment transactions accurately while providing excellent customer service.
- Assisted in the setup and break down of banquet tables,chairs,linens and other equipment.
Banquet Bartender
The Farmhouse at People's Light
Malvern, PA
04.2022 - 01.2023
- Stocked bar with beer, wine, liquor and related supplies.
- Monitored patron alcohol consumption to encourage safety.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Prepared mixed drinks by applying advanced mixology knowledge.
Hostess/Server
Flynn Group
Swedesboro, NJ
01.2020 - 03.2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted newly seated guests quickly and efficiently.
- Provided exceptional service to high volume of daily customers.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
Server
Swedesboro Diner
Swedesboro, , NJ
05.2019 - 01.2020
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments, extra napkins and other needs.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
Bar Manager/Server
Rotten Ralph's
Philadelphia, PA
01.2007 - 01.2018
- Supervised staff preparing and serving meals and beverages every day
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences
- Responsible for keeping accurate banks, transactions and ring outs for shifts.
- Responsible for beer, wine, liquor inventory and ordering.
Education
TiPS Certification
10-2024
RAMP
03-2024
High School Diploma -
Thomas Alva Edison HS
Philadelphia, PA06.1992
Skills
- Service-oriented
- Proficient in mixology
- Safe food handling
- Point of Sale (POS) system operations
- Wine, liquor and food service
- Multitasking and prioritization
- Strong communication skills
- Courteous and professional demeanor
- Strong team member
- Flexible and adaptable
- Anticipating guest needs
- Suggestive selling
Timeline
Banquet Server
Charlotte's
02.2023 - 08.2024
Banquet Bartender
The Farmhouse at People's Light
04.2022 - 01.2023
Deli Clerk
Albertsons/Acme Markets
10.2020 - Current
Hostess/Server
Flynn Group
01.2020 - 03.2020
Server
Swedesboro Diner
05.2019 - 01.2020
Bar Manager/Server
Rotten Ralph's
01.2007 - 01.2018
RAMP
High School Diploma -
Thomas Alva Edison HS
TiPS Certification
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