Deborah Patenaude
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Retired
Retired From Working
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Mortgage Consultant/Sr Loan Processor
LoanDepot
12.2020 - 12.2023
- Communicate with borrowers, loan officers and escrow officers and realtors, thru out the loan transaction
- Assist with Underwriting, Doc Drawing Funding and Client Document Verifications, and Condo Certs
- Assisting the Loan Officer and Underwriting
- Carry a pipeline 40 up to 60 loans Purchases and Refinances
Loan Officer Assistant/Loan Processor
American Pacific Mortgage Co
06.2020 - 12.2020
- Communicated with borrowers, loan officers and escrow officers thru out the loan transaction
- Assisted with Underwriting, Doc Drawing, Funding and Client Documentation
- Ordering Appraisals, Title/Escrow, Payoffs, Insurance, Subordinations, Verifications, and Condo Certs
- Assisting the Loan Officer and the Sr Processor
Sr. Loan Processor
Sierra Pacific Mortgage Co. Inc
08.2017 - 01.2020
- Processing a full pipeline of VA, FHA, USDA, Bond, and Equity Home Loans
- Communicated with borrowers, loan officers and escrow officers thru out the loan transaction
- Assisted with Underwriting, Doc Drawing, Funding and Client Documentation
- Ordering Appraisals, Title/Escrow, Payoffs, Insurance, Subordinations, Verifications, and Condo Certs
FHA Streamline Refinance Specialist
PennyMac
05.2016 - 02.2017
- Processing FHA Streamline Loans including working with 3rd party vendors
- Assist loan officers with all incoming applications
- Schedule signing appointments ordering final CD
- Data Entry, Customer Service, Inbound/Outbound Calls
Loan Processor II
Golden 1 Credit Union
08.2011 - 05.2016
- Process loans beginning to end, including working with 3rd party vendors
- Assist loan officers with all incoming applications
- Qualifying customers for loan programs, lock rates, review title, credit and appraisal reports
- Other departmental projects, as needed
Loan Processor
Bank of America
02.2009 - 12.2010
- Processed loans from beginning to end, including working with 3rd party vendors
- Qualifying customers for loan programs, lock rates, review title, and reviewing of appraisal reports
- Worked with clients and loan officers directly to help accomplish a smooth transaction
Collections Department (American Express Card)
Nationwide Credit Inc.
11.2007 - 11.2008
- Inbound & Outbound calls daily
- Provided daily and weekly summary reports, directly reported to the Manager
- Responsible for daily money recovery quotas
Call Center Representative
Blue Shield of Ca
05.2007 - 11.2007
- Duties included assisting Insurance Agents with screening new clients for health insurance
- Conducting Inbound & outbound calls to current and potential clients
- Direct mail call flyers for new health products, worked on a yearly project to save company $2 million for the year
Assistant Branch Manager
High Priority Mortgage/Capitol Mortgage Co
07.2001 - 05.2007
- Supervised branch daily activities
- Assisted Branch Manager and Loan Officers with all loan transactions
- Processed loans from beginning to end, including working with 3rd party vendors
- Bulk Mailing and Marketing, Administrative duties, opening and closing of the branch each day
Education
High School Diploma -
Concord High School
Concord, NH06.1978
Skills
- In depth knowledge of processing mortgage loans - including FHA, VA, USDA, Conventional loan types
- Running Automated Underwriting thru Desktop Underwriter and Freddie Mac Loan Prospector System
- Familiar with Fannie/Freddie guidelines and programs – including down payment assistance programs
- Proficient in Encompass, Point, Morvision, MSP
- Excellent customer service skills and communicating with borrowers and all parties involved in a transaction
- Month End Reporting, Data Entry, Accounts Payable
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Problem resolution
- Decision-making
Timeline
Retired
Retired From Working
12.2023 - Current
Mortgage Consultant/Sr Loan Processor
LoanDepot
12.2020 - 12.2023
Loan Officer Assistant/Loan Processor
American Pacific Mortgage Co
06.2020 - 12.2020
Sr. Loan Processor
Sierra Pacific Mortgage Co. Inc
08.2017 - 01.2020
FHA Streamline Refinance Specialist
PennyMac
05.2016 - 02.2017
Loan Processor II
Golden 1 Credit Union
08.2011 - 05.2016
Loan Processor
Bank of America
02.2009 - 12.2010
Collections Department (American Express Card)
Nationwide Credit Inc.
11.2007 - 11.2008
Call Center Representative
Blue Shield of Ca
05.2007 - 11.2007
Assistant Branch Manager
High Priority Mortgage/Capitol Mortgage Co
07.2001 - 05.2007
High School Diploma -
Concord High School