Deborah Peck
Bastrop
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
Austin Center for Endodontics
12.2016 - 08.2022
- New patient registration and scheduling
- Gathering and verifying insurance information
- Updating patient accounts
- Collecting copayments, deductibles, coinsurance, and past due balances
- Complete end of day reports and deposit summary
- Room and prep patients
- Assist the Doctor with patient care and treatment
- Take radiographic images
- Sterile processing
Patient Service Representative and Dental Assistant
Carus Orthodontics
06.2015 - 12.2016
- New patient registration and scheduling
- Gathering and verifying insurance information
- Updating patient accounts
- Collecting copayments, deductibles, coinsurance, and past due balances
- Complete end of day reports and deposit summary
- Room and prep patients
- Assist the Doctor with patient care and treatment
- Take radiographic images
- Sterile processing
Sales Associate
Delaware North
03.2015 - 06.2015
- Collecting payment
- Maintaining inventory
- Cleaning and organizing retail space
- Completing drawer count for end of day audit
- Austin-Bergstrom International Airport
Basic Office Technician
Memorial Physician Services
07.2013 - 02.2015
- New patient registration
- Assigning PCP
- Patient check in and collection of any necessary payments
- Created tasks to communicate with nursing staff
- Training new employees
- Operating after hours clinic
- Triaging phone calls for multiple offices
- Closing office and end of day deposit and reports
Sales Associate/Shift Supervisor
CVS Pharmacy
05.2014 - 07.2014
- Prepare the store for daily operations
- Check inventory
- Maintain a clean and orderly retail space
- Cover breaks as cashier
- Training new employees on procedures
- Document employee attendance
- Responsible for completing end of day drawer count and deposit
- Close store and activating security system
Jewelry Sales
Wal-Mart
08.2012 - 05.2014
- Daily organization of products and retail space
- Customer product consultations
- Coordinating timely delivery of products with vendors
- Jewelry/watch repair
- Cashiering
- Inventory control and customer pick up log
- Training new associates in store procedures
Education
EMT-B -
Texas Public Safety Training Academy
09.2025
High school - undefined
Lincoln Christian Academy
Lincoln, IL05.2010
Phlebotomy Certificate - Phlebotomy
Career Academy
San Marcos, TX04-2026
Skills
- Dental radiography
- Patient scheduling
- Cross-training capabilities
- Professionalism and etiquette
- Team collaboration
- Patient relations
- Medical records management
- Emergency response preparedness
- Strong writing and verbal skills
Certification
- RDA - Registered Dental Assistant
- EMT-B
- Phlebotomy Certified
Timeline
Dental Assistant
Austin Center for Endodontics
12.2016 - 08.2022
Patient Service Representative and Dental Assistant
Carus Orthodontics
06.2015 - 12.2016
Sales Associate
Delaware North
03.2015 - 06.2015
Sales Associate/Shift Supervisor
CVS Pharmacy
05.2014 - 07.2014
Basic Office Technician
Memorial Physician Services
07.2013 - 02.2015
Jewelry Sales
Wal-Mart
08.2012 - 05.2014
High school - undefined
Lincoln Christian Academy
EMT-B -
Texas Public Safety Training Academy
Phlebotomy Certificate - Phlebotomy
Career Academy