Deborah Petoskey

Worked at various locations including Laurelton Village, Madison Center, and Jersey Shore Center.

• Trained and mentored new social services staff members.
• Identified and provided for the social, emotional, and psychological needs of facility residents.
• Increased client satisfaction by actively addressing concerns and providing timely solutions.
• Streamlined internal processes for more efficient delivery of social services to clients in need.
• Developed, trained and mentored co-workers, driving excellence in service delivery and client outcomes. Participated in Quality Improvement activities.
• Ensured compliance with regulatory requirements by diligently monitoring policies and procedures within the department, and following State and Federal regulations.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

• Assess patient's social services and discharge planning needs.
• Discharge planning assistance to assigned patients and families.
• Refer patients to community resources for concrete services following discharge.
• Supportive counseling for patients and families.
• Serve as advocate for patient rights.
• Document all assessments, referrals, interventions in patients medical record.

• Met facility's financial and business objectives relating to Census, Admissions, Marketing, and Business Office activities.
• Managed daily, weekly, monthly activities and deadlines relating to Accounts Receivable.
• Marketing (to include various community activities and fund-raising events).
• Assisted Customers with filing of Medicaid applications.
• Managed Medicaid for all approved Customers.
• Served as back-up for Admissions.
• Supervised Financial and Admissions staff as well as facility Receptionists.

• Supervised and evaluated Social Services staff.
• Participated in Staff Development and Orientation of new company employees.
• Identified and provided for the social, emotional, and psychological needs of facility residents.
• Worked as a member of an Interdisciplinary team to assess resident's needs and develop a plan of care.
• Followed company policies and State and Federal regulations relating to Social Services.
• Promoted education and provided support to resident family members.
• Networked with healthcare providers in the community.
• Participated in Quality Improvement activities.

• Hospital-based Social Worker for adult psychiatric population.
• Completed assessments and treatment plans based upon patient needs.
• Discharge planning and referrals to community resources. Facilitated discharge issues and education groups.
• Served as liaison to managed care companies for authorization of payment for hospital services.
• Advocated for involuntarily committed patients and served as liaison to County Court.

• Program Supervisorfor Adolescent and Adult Residential Programs.
• Clinical Case Manager.