Julia Gallegos, LMSW, CCM

• Administered assessments to assist in identifying member's needs and assisted in establishing member- centered interventions and goals.
• Monitored members' progress to adjust treatment plans accordingly.
• Helped members develop new coping mechanisms and techniques to drive behavior modification.
• Provided supportive counseling and intervention services to members in urgent situations.
• Educated members and their supports on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.

• A start-up technology healthcare company focusing on preventative care for those at-risk for chronic kidney disease and supporting those with an active diagnosis throughout the disease process.
• Assisted patients in developing and setting realistic goals to promote positive change.
• Implemented evidence-based therapeutic interventions for patients struggling with mental health challenges or behavioral concerns.
• Educated patients and their supports on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.

• Educated patients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
• Fostered open lines of communication with patients, their families and support networks, involving them in the case management process as appropriate.
• Collaborated with multidisciplinary teams to address patient needs and formulate tailored support strategies.
• Achieved positive patient outcomes by developing and implementing comprehensive post- hospitalization discharge plans.

• Collaborated with a multidisciplinary team to plan and coordinate care for patients.
• Supported patients and their supports with empathy and compassion during difficult times.
• Assisted patients with navigating and accessing social services such as housing and medical care.
• Routinely assessed patient's risk for anxiety and depressive disorders and offered referrals to outpatient providers as appropriate.

• Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
• Provided crisis intervention support for patients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Responded to ethics consults as appropriate.
• Achieved positive patient outcomes by developing and implementing comprehensive case management plans.
• Assisted in training of new employees on company policies, procedures and processes.

• Evaluated resident's social, emotional and psychological needs to create treatment plans and effective discharge plans.
• Offered psychosocial support and crisis intervention to residents and their families
• Updated client documentation for accurate, compliant and current records including MDS assessments and psychotropic medications noting resident's behaviors.
• Participated in interdisciplinary team meetings to coordinate care for clients.

• Interviewed patients and their supports to assess situations and barriers in order to assist in implementing services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for patients.
• Increased patient and support engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
• Assisted families with post-mortem planning as appropriate
• De-escalated stressful situations through individual and family crisis interventions.
• Arranged ‘Gift of a Day', birthday and anniversary celebrations for patients and their families
• Aided in care for actively dying patients.

• Interviewed patients and their supports to assess situations and barriers in order to assist in implementing services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for patients.
• Increased patient and support engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
• De-escalated stressful situations through individual and family crisis interventions.
• Arranged ‘Gift of a Day', birthday and anniversary celebrations for patients and their families
• Aided in care for actively dying patients.
• Researched and analyzed the reoccurrences of revocations and discharges
• Presented evidenced-based thesis on a cancer patient's needs and the implications for hospice admission
• Constructed a veteran's resource packet for patients and their families.

• Capstone Project: Hospice Discharges and Revocations: A Narrative Systematic Review. A review of a patient's decision making process when deciding to initiate hospice care and what may contribute to a patient's decision to discharge or revoke hospice services.

• Research Project: Medical District Colorectal Cancer Disparity. Researched focused on an area located in inner city Memphis near the medical district that contained the largest number of health disparities in the city, specifically surrounding colorectal cancer deaths.

Honors: President's List