Deborah Pomerleau
Lisbon,ME
Summary
Nominee for St. Marguerite D’youville Excellence in collaboration award
CHA Ministry Assessment Committee
President Advisory Committee
Overview
21
21
years of professional experience
Work History
Care Management Assistant
Advent Health New Smyrna Beach
New Smyrna Beach, FL
05.2024 - 06.2025
- Assisted case managers in coordinating client services and resources.
- Maintained accurate and confidential client records and documentation.
- Communicated with clients to schedule appointments and follow-ups.
- Utilized electronic health record systems to document client interactions effectively.
- Safeguarded patient privacy by adhering to HIPAA regulations during all aspects of case management activities.
- Supported interdisciplinary team meetings to create comprehensive case plans tailored to individual needs.
- Attended regularly scheduled case management and staff meetings.
Office Coordinator
Community Clinical Services
Lewiston, ME
06.2016 - 11.2019
- Conducted pre-certification for scheduled outpatient visits.
- Conducted audits of electronic health records for quality assurance.
- Verified client insurance information for accuracy.
- Supported onboarding processes for new employees, ensuring a smooth integration into the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Administrative Clinical Assistant
Community Clinical Associates
Lewiston, ME
05.2013 - 10.2015
- Assisted healthcare providers with patient intake and documentation processes.
- Managed appointment scheduling and coordinated follow-up communications with patients.
- Supported clinical staff in maintaining accurate electronic health records using EHR systems.
- Monitored inventory of medical supplies, ensuring availability for efficient operations.
Pre-certification Representative
St. Mary’s Regional Medical Center
Lewiston, ME
06.2011 - 05.2013
- Coordinated pre-certification for scheduled outpatient procedures.
- Maintained accuracy of financial and insurance data within EMR systems.
- Coordinated outpatient appointment schedules.
Medical Billing Manager
Central Billing Office St. Mary’s Regional Medical
Auburn, ME
07.2010 - 06.2011
- Directed management of account receivables.
- Managed employee development and training.
- Conducted monthly financial closes to ensure accurate reporting.
Account Representative Medical Billing
Central Billing Office St. Mary’s Regional Medical
Auburn, ME
08.2004 - 07.2010
- Processed medical claims efficiently, ensuring compliance with healthcare regulations.
- Communicated with insurance providers to resolve billing discrepancies and inquiries.
- Maintained accurate patient records in electronic health record systems to support billing accuracy.
- Collaborated with healthcare teams to gather necessary documentation for claim submissions.
Education
High School Diploma -
Lewiston High School
Lewiston, MESkills
Epic software
Microsoft word
Excel
Allscripts
Revenue cycle management
Physician billing
Behavioral healthcare
Data analysis
Quality assurance
Medical reporting
Timeline
Care Management Assistant
Advent Health New Smyrna Beach
05.2024 - 06.2025
Office Coordinator
Community Clinical Services
06.2016 - 11.2019
Administrative Clinical Assistant
Community Clinical Associates
05.2013 - 10.2015
Pre-certification Representative
St. Mary’s Regional Medical Center
06.2011 - 05.2013
Medical Billing Manager
Central Billing Office St. Mary’s Regional Medical
07.2010 - 06.2011
Account Representative Medical Billing
Central Billing Office St. Mary’s Regional Medical
08.2004 - 07.2010
High School Diploma -
Lewiston High School