Manager, Member Data
Deborah Puryear
LeadingAge
Suitland,MD
19
years of professional experience
Detail-oriented member data professional specializing in data governance, quality, and integrity. Maintains accurate records and resolves discrepancies to enhance reporting processes. Collaborates with cross-functional teams to streamline workflows and deliver precise reports that drive informed decision-making and improve business operations.
Work History
Manager, Member Data
10 Years 2 Months- Managed quality assurance and data integrity for membership and account records across databases and platforms, ensuring reliable data for organizational use.
- Reviewed, validated, and maintained member contact and organizational records so data stayed accurate, complete, consistently structured, and properly linked.
- Served as data steward and cross-functional partner by checking discrepancies, fixing complex account relationships, and supporting reliable reporting, relationship management, and business operations.
- Developed reports and analytics, and established processes that support reliable and actionable data.
- Collaborated across departments to enhance data quality and streamline processes, facilitating effective reporting, informed decision-making, and adherence to data governance best practices.
- Acted as a key resource for staff and stakeholders by keeping data current, accessible, standardized, and aligned with organizational policies and business needs.
- Executed membership cancellation procedures for accurate record management., changes, transfers, and other account updates.
- Revised member billing details to ensure accuracy of dues and payment arrangements.
Temporary Employment
2 Years 3 Months- Delivered administrative support for Hines Interests, Center for International Private Enterprise, PhRMA, National Council of State Housing Agencies, Associated Builders and Contractors, and AHRI, enhancing operational efficiency across multiple organizations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Performed routine responsibilities to support operational efficiency and team workflow.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Membership Specialist
6 Years 6 Months- Worked with IT on membership reports and queries, reviewed data clean-up reports and made corrections and prepared related statistics. Also identified potential database and processing issues/inconsistencies
- Ensured the successful administration of the renewal process. Included working with IT and the Processing Departments
- Worked with IT on membership reports and queries, reviewed data clean-up reports and made corrections and prepared related statistics. Also identified potential database and processing issues/inconsistencies
- Created and distributed renewal ID cards to members weekly.
Education
- Accounting and Finance
Skills
Nimble
Salesforce
NetForum
Data governance
Data quality
Membership databases
Data analysis
Report generation
Documentation and reporting
Process improvement
Membership administration
Membership engagement
Interdepartmental communication
Interdepartmental teamwork
Analytical thinking
Problem solving
Relationship building
Timeline
Manager, Member Data
LeadingAge
09.2016 - 11.2026Read More
Temporary Employment
Various Placement Agencies
05.2014 - 08.2016Read More
Senior Membership Specialist
Community Associations Institute
10.2007 - 04.2014Read More
Duquesne University
from Accounting and Finance
Read More