DEBORAH RODRIGUEZ
Summary
Dedicated professional with a history of meeting company goals, building lasting relationships with partners and the ability to adapt to challenges to best enhance the organization brand.
Overview
24
24
years of professional experience
Work History
Remarketing Service Coordinator for Subaru
Chase Auto Finance
09.2018 - Current
- Collaborate with Subaru Retailers to track off lease volumes, coordinating vehicle returns, purchases and sale processes.
- Develop and execute communication strategies along with business tactics to support our Subaru Retailers.
- Identify, escalate and resolve our Subaru Retailers issues as their designated Subaru representative for Midwest and Western regions.
- Established and fostered the Subaru Focus Retailer program to provide training, updates on new programs and concierge service for our Subaru retailers.
Repossession Support Specialist
Chase Auto Finance
09.2014 - 09.2018
- Correspondence with Repossession and Skip vendors to arrange new assignments and maintenance on current assignments.
- Worked with repossession vendors to resolve complex billing or fee related issues.
- Reviewing accounts to validate repossession criteria has been met and determine fees to paid out to vendors.
- Assess, analyze and evaluate control reports to ensure quality within department policies and procedures to prevent critical errors.
- Communicated with Dealerships to make arrangements for vehicles to be serviced.
Collector III
Chase Auto Finance
06.2012 - 09.2014
- Negotiated with account holders to devise repayment plans and minimize collections receivables on high risk loans.
- Used skip tracing and other techniques to locate debtors.
- Initiate repossession on appropriate accounts.
Branch Account Manager
CitiFinancial
05.2008 - 10.2010
- Obtain and close Real Estate and Personal loans.
- Collections and loan modifications.
- Insurance sales.
Mortgage Loan Consultant
Landstone Mortgage
06.2005 - 10.2008
- Developing mortgage loan business.
- Interviewing and pre-qualifying perspective borrowers.
- Assisting operations personnel in processing and closing loans.
Branch Manager
Equity One
05.2000 - 09.2005
- Initiate foreclosures and legal proceedings.
- Evaluate and approve all credit applications.
- Coordinated business building and performance budget plans.
- Contracted sales finance retailers.
Skills
- Identifying risk
- Building relationships
- Multitasking abilities
- Analytical skills
Timeline
Remarketing Service Coordinator for Subaru
Chase Auto Finance
09.2018 - Current
Repossession Support Specialist
Chase Auto Finance
09.2014 - 09.2018
Collector III
Chase Auto Finance
06.2012 - 09.2014
Branch Account Manager
CitiFinancial
05.2008 - 10.2010
Mortgage Loan Consultant
Landstone Mortgage
06.2005 - 10.2008
Branch Manager
Equity One
05.2000 - 09.2005
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