Deborah Rothman
Baton Rouge,LA
Summary
Flexible and focused team player with expertise in customer relationship management, Positive and upbeat with effective multitasking, time management and communication skills. Background includes inventory management, sales leadership and record keeping. Organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
31
31
years of professional experience
Work History
Management
RPM Domino’s
Denham Springs, LA
01.2009 - Current
- Hiring/firing
- Training
- Inventory Management
- Cash control
- Production of products
- Customer Service
- Event planning with schools
- Ordering of merchandise
- Scheduling of over 30 team member's
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assistant Store Manager
Walmart
Baton Rouge, LA
02.1993 - 04.2008
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Organized weekly meetings with department heads to review progress on key objectives.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
Education
High School Diploma -
Belaire High School
Baton Rouge, LASkills
- Management
- Team Management
- Data Management
- Time Management
- Appointment management
- Incident Management
Timeline
Management
RPM Domino’s
01.2009 - Current
Assistant Store Manager
Walmart
02.1993 - 04.2008
High School Diploma -
Belaire High School