Deborah Rudolph
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Line Monitor/Scanner
ManpowerGroup
North Las Vegas, NV
08.2021 - Current
- Greeted guests cheerfully at information booth and offered range of services
- Room monitor/line monitor scans QR code and direct line movement
- Asked various questions from guest to obtain the information necessary for registration/re-print badges.
- Responded to customer concerns efficiently, accurately and with detailed information.
Executive Housekeeper
TownePlace Suites by Marriott
Indianapolis, IN
01.2023 - 08.2023
- Conducted daily walk throughs and inspections of guest rooms and public spaces.
- Prepared and distributed assignment sheets to assigned staff.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Generated purchase orders and maintained monthly checkbook to sustain appropriate cost and expense control levels.
- Conferred with staff to resolve performance and personnel problems and discuss company policies.
- Organized supplies for use based on expected customer needs.
- Ordered supplies through approved vendors and submitted invoices for payments.
Housekeeping Supervisor
The Palms Hotel Casino Resort
Las Vegas, NV
04.2022 - 09.2022
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Verified each completed room against standard plans to maintain consistency.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Education
Bachelor of Science - Hotel Administration
University of Nevada - Las Vegas
Las Vegas, NV05.2002
Skills
- Staff Leadership
- Purchasing
- Operations Management
- Flexible Schedule
- Customer Seating
- Cleaning and Sanitizing
- Ordering Procedures
- Clear Communication
Timeline
Executive Housekeeper
TownePlace Suites by Marriott
01.2023 - 08.2023
Housekeeping Supervisor
The Palms Hotel Casino Resort
04.2022 - 09.2022
Line Monitor/Scanner
ManpowerGroup
08.2021 - Current
Bachelor of Science - Hotel Administration
University of Nevada - Las Vegas