Developed and maintained relationships with clients to increase sales revenue.
Set up meetings with potential clients and listened to their wishes and concerns.
Analyzed customer needs and preferences to recommend appropriate products.
Created customized presentations for potential customers based on their requirements.
Addressed customer questions and concerns regarding products and services.
Provided exceptional customer service to enhance client satisfaction and retention.
National Consultant
Heinemann Publishing Company
Portsmouth, New Hampshire
01.2013 - 12.2016
Achieved expert proficiency with Heinemann instructional materials to enhance product presentations and support clients
Gained comprehensive insight into challenges in reading/language arts marketplace to inform strategic recommendations
Studied national and state curriculum and alighed Heinemann Instructional Resources with customer's currriculum
Provided carefully crafted winning sales presentations in throughout the country.
Conducted training sessions for customers on product implementation.
Consultant Manager, Southeast Region
McGraw-Hill Publishing
Atlanta, GA
01.2005 - 12.2012
Hired, trained, and supervised 12 educational consultants, enhancing support across 10 southeastern states
Coordinated with sales managers and consultants to develop impactful sales presentations that effectively addressed client needs.
Provided product training and on-going product support for 18 sales representatives responsible for 10 states. Set up meetings with potential clients and listened to their wishes and concerns.
Worked with teams to develop collateral, including flyers, brochures, PowerPoint presentations, tabbed books and displays for winning sales presentations
Collaborated with consultants to design training sessions that facilitated effective implementation of McGraw-Hill instructional resources
Worked with the Mc-Graw-Hill Reading Editorial Team, in New York, on the development of Treasures, a successful, K-6 reading program