Summary
Work History
Education
Skills
Certifications
Timeline
Generic

Deborah A. Smith

Westminster,SC

Summary

Highly reliable and dedicated team member with a proven track record of delivering excellent work. Committed to quality assurance and maximizing daily progress. Expertise in utilizing equipment to achieve optimal results. Resourceful individual consistently striving for excellence in all tasks undertaken.

Work History

Assistant Team Lead

Borgwarner
01.2024 - 03.2025
  • Resolved escalated issues quickly and professionally, ensuring customer satisfaction while maintaining company standards.
  • Managed team workload to reach targets for specific tasks.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.

Office Manager

The Groves at Clemson
12.2023 - 01.2024
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Collaborated with housekeeping and maintenance departments to ensure timely room availability and optimal guest experience.
  • Managed reservation inquiries over phone/email/web platforms effectively ensuring full capacity utilization.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
  • Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.

Healthcare Coordinator

Jogan Health Solution, LLC
12.2022 - 03.2023
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Enhanced interdisciplinary communication by organizing regular meetings and sharing vital information among team members.
  • Assisted patients in navigating the healthcare system by providing education on insurance coverage, financial resources, and available support services.

Travel Paramedic

Jogan Health Solution, LLC
09.2021 - 10.2022
  • Mobile vaccination Unit for Covid-19 pandemic

Center Medical Specialist

Grifols Plasma Center
04.2019 - 09.2021


  • Contributed to a positive clinic environment by consistently displaying professionalism, empathy, and compassion toward patients.
  • Registered donors, collected histories and gathered vital signs.
  • Responded to and managed adverse events and provided medications and oxygen to resolve symptoms.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations at all times.
  • Administered and filed donor consent forms.

Paramedic

Pelzer Rescue Squad
07.2018 - 04.2019
  • Work collaboratively with all health and safety personnel to ensure the best possible patient care
  • Provided high quality patient care during critical care ground transports
  • Performed assessment, triage, and treatment utilizing guidelines
  • Prioritized care needed for the safe transport of patient
  • Safely utilized critical care protocols from initial contact until patient release

Fire Fighter 1 / Paramedic

Gwinnett County Fire and Emergency Services
03.2016 - 07.2018
  • Responded to traffic accidents, vehicle fires, and structural fires in homes, apartment complexes and commercial buildings
  • Worked with team and other first responders to gain control of emergency scenes; combat fires; perform victim search and rescue; treat the injured; and avert further injuries by keeping bystanders out of danger
  • Passionate about protecting lives and property through dedicated service performing firefighting, first-responder, emergency-medical and fire-prevention duties
  • Deeply committed to supporting team members in daily station tasks, drills and fire alarms
  • Physically fit, community-minded and current on all required training

Emergency Medical Technician (EMT-I)

GHS-Oconee Medical Hospital
09.2003 - 03.2016
  • Responded to dispatched emergency assignments quickly and safely
  • Assessed patient condition through physical and verbal exams and by collecting information from others at the scene
  • Monitored patients for changes and reviewed and revised plans accordingly
  • Inspected the vehicle, medical supplies and equipment during downtime
  • Kept vehicle ready for emergencies and medical supplies stocked
  • Strictly protected the confidentiality of all information related to patient care and EMS activities
  • Promoted team effort when working with dispatch center, external public safety agencies and health care providers

Executive Protection / Security Service / Medical Assistance

Exec3 Corporation, LLC
01.2015 - 01.2016

Security Responder / Medical Response / Armed Responder

Securitas
01.2014 - 01.2015

Emergency Medical Dispatch (EMD)

Oconee Law Enforcement Center
02.2011 - 08.2011
  • Excellent at determining the nature and location of the emergency
  • Decisive at creating and understanding priorities and dispatching appropriate emergency unit
  • Operated a variety of communication equipment
  • Dispatched several locations simultaneously
  • Provided effective counseling over the phone as needed

Schneider Electric
01.1992 - 01.2000
  • Custom wiring on QED 1&2's

Education

High School Diploma -

West-Oak High School
Westminster
06-1986

Skills

  • Customer service
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Patient care coordination
  • Quality improvement
  • HIPAA compliance
  • Documentation and reporting
  • Advanced life support
  • Critical decision-making skills
  • Direct patient care
  • Patient assessment
  • Customer focused
  • Motivational techniques
  • Attention to detail
  • Problem-solving
  • Safety

Certifications

Paramedic – National Registry of Emergency Medical Technicians 

ACLS (Advanced Cardiovascular Life Support) – American Heart Association  

PALS (Pediatric Advanced Life Support) – American Heart Association 

PHTLS (Prehospital Trauma Life Support) – NAEMT  

AMLS (Advanced Medical Life Support) – NAEMT  EPC (Emergency Pediatric Care) – NAEMT  

CPR/AED – American Heart Association  

TWIC (Transportation Worker Identification Credential)  

CWP (Concealed Weapons Permit) – 00200047 SC 

FEMA - Introduction of the Incident Command System, ICS-00100  

FEMA - ICS for Single Resource and Initial Action Incidents, ICS-00200  

FEMA - Intermediate ICS for Expanding Incidents, ICS-00300 

FEMA - Advanced ICS, ICS-00400  

FEMA - National Incident Management System (NIMS) and Introduction, ICS-00700   

FEMA - National Response Plan (NRP), ICS-00800  

FEMA - WMD Awareness Training Program, AWR-160

Timeline

Assistant Team Lead

Borgwarner
01.2024 - 03.2025

Office Manager

The Groves at Clemson
12.2023 - 01.2024

Healthcare Coordinator

Jogan Health Solution, LLC
12.2022 - 03.2023

Travel Paramedic

Jogan Health Solution, LLC
09.2021 - 10.2022

Center Medical Specialist

Grifols Plasma Center
04.2019 - 09.2021

Paramedic

Pelzer Rescue Squad
07.2018 - 04.2019

Fire Fighter 1 / Paramedic

Gwinnett County Fire and Emergency Services
03.2016 - 07.2018

Executive Protection / Security Service / Medical Assistance

Exec3 Corporation, LLC
01.2015 - 01.2016

Security Responder / Medical Response / Armed Responder

Securitas
01.2014 - 01.2015

Emergency Medical Dispatch (EMD)

Oconee Law Enforcement Center
02.2011 - 08.2011

Emergency Medical Technician (EMT-I)

GHS-Oconee Medical Hospital
09.2003 - 03.2016

Schneider Electric
01.1992 - 01.2000

High School Diploma -

West-Oak High School

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Deborah A. Smith