Deborah Soto
Bloomington,CA
Summary
Compassionate and detail-oriented professional with strong experience assisting with first aid, and maintaining accurate records. Skilled in communicating with students, parents, and staff while ensuring confidentiality and adherence to health and safety protocols. Highly organized, calm under pressure, and committed to providing a safe and supportive environment for all students.
Overview
28
28
years of professional experience
1985
1985
years of post-secondary education
Work History
Care driver
Hop Skip Drive
Rialto, CA
12.2024 - Current
- Ensured timely pickups and drop-offs by effectively managing daily schedules.
- Coordinated with parents and guardians to confirm ride arrangements and changes.
- Navigated efficiently through traffic to minimize delays and enhance passenger safety and experience.
- Demonstrated strong communication skills by providing updates to passengers during rides.
- Responded promptly to any passenger inquiries or concerns during transportation.
- Assured passenger safety by enforcing seatbelt usage and proper boarding procedures.
- Resolved conflicts amicably between passengers to maintain a pleasant environment.
- Checked documents for accuracy prior to leaving for deliveries or pickups.
- Kept accurate records of fuel purchases and other expenses related to travel.
Behavior Support Assistant
Rialto Unified School District
Rialto, California
08.2023 - Current
- Assisted in implementing individualized support plans for students with behavioral challenges.
- Collaborated with teachers to create a positive learning environment for all students.
- Facilitated training sessions on behavior management techniques for staff members.
- Monitored student progress and provided feedback to educators on behavioral improvements.
- Communicated effectively with parents regarding student behavior and progress updates.
- Documented behavioral incidents and analyzed data to identify trends and patterns.
- Supported crisis intervention efforts by de-escalating tense situations among students.
- Participated in professional development workshops to enhance behavior support skills.
- Implemented positive reinforcement strategies to increase desired behaviors.
- Adhered to all policies and procedures outlined by school district and agency guidelines.
- Implemented evidence-based practices such as Applied Behavior Analysis.
- Monitored student progress towards established goals related to behaviors.
- Created a safe environment that fosters respect for individuals with diverse backgrounds and abilities.
- Performed additional duties as assigned by supervisor or school administration.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Residential Group Supervisor
Maryvale Residential Treatment Facility
Rosemead, California
06.1998 - 08.2020
- Supervised daily operations of residential treatment facility to ensure compliance with regulatory standards. Including the health and safety of the residents and staff.
- Managed a team of 14 staff members and supervised 12-14 residents.
- Facilitated training sessions for staff to enhance skills in crisis intervention and conflict resolution.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for residents.
- Participated in weekly meetings with the Health service department to ensure accuracy of medications. Reordering of prescription medications and other related items.
- Monitored performance of staff members through regular evaluations and provided constructive feedback.
- Complete quarterly Needs and Service Plans for each resident, through Exym.
- Created monthly staffing schedules for adequate staffing coverage.
- Addressed behavioral challenges of residents through tailored intervention strategies and support.
- Conducted regular audits of facility procedures to ensure adherence to health and safety regulations.
- Resolved conflicts between staff members in a timely manner.
- Evaluated existing systems used by the group and made recommendations for improvements where necessary.
- Created reports outlining project status updates, budget allocations, and other pertinent information for senior management review.
Education
Mark Keppel High School
Alhambra, CASkills
- Basic first aid and CPR and AED
- Monitoring student/patient symptoms
- Assisting with chronic condition care (asthma, allergies)
- Maintaining confidentiality (HIPAA/FERPA compliance)
- Recordkeeping and filing health documents
- Managing immunization and health screening records
- Scheduling appointments and coordinating with nurses
- Maintaining accurate logs and daily health office reports
- Data entry and school health software proficiency
- Professional and compassionate communication
- Working effectively with students, parents, and staff
- Ability to explain health procedures and protocols
- Conflict resolution and calming anxious students
- Cultural sensitivity and patient-centered care
- Knowledge of health and safety regulations
- Emergency preparedness and response
- Infection control and sanitation procedures
- Incident reporting and documentation
- Maintaining a safe and organized health office
- Prioritizing multiple student needs
- Maintaining inventory of medical supplies
- Managing high-traffic health office environments
- Attention to detail in documentation
- Supporting nurse with daily operations
Timeline
Care driver
Hop Skip Drive
12.2024 - Current
Behavior Support Assistant
Rialto Unified School District
08.2023 - Current
Residential Group Supervisor
Maryvale Residential Treatment Facility
06.1998 - 08.2020
Mark Keppel High School