Deborah Taylor
Hilton
McKinney,TX
30
years of professional experience
Senior HR Technology Leader experienced in supporting global HR operations across HCM, Talent, Performance, Compensation, Learning, payroll, and HR reporting platforms. Delivered scalable and compliant solutions through hands-on Oracle HCM configuration, strategic planning, and operational management. Focused on driving efficiency, fostering collaboration, and enhancing productivity to achieve organizational goals.
Work History
Sr Manager, HR Technology, Talent, Compensation & Performance Management
8 Years 8 Months- Lead and optimize Oracle HCM configuration across Core HR, Talent, Performance Management, and Compensation to support stable, compliant global HR operations, data integrity, security, and user experience.
- Configured and maintained HCM functionality, including fast formulas, reporting, workforce structures, employment lifecycle processes, platform governance, design standards, and Oracle Redwood UI changes, to ensure alignment with business needs.
- Lead release readiness and unit, regression, end-to-end, integration, and break-fix testing; document requirements, defects, configuration decisions, operational procedures, and change adoption activities.
- Monitored system health, managed administrator and instructor access, troubleshot complex issues, performed root-cause analysis, and drove timely resolution for critical HR technology needs, enhancing operational reliability.
- Configure and maintain HCM functionality, including fast formulas, reporting, workforce structures, employment lifecycle processes, platform governance, design standards, and Oracle Redwood UI changes.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Developed and implemented training programs for management staff, improving leadership capabilities within the organization.
- Led strategic initiatives to enhance guest satisfaction and operational efficiency across multiple hotel locations.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Guided configuration analysts, coordinated with external implementation and AMS partners, and led special projects, including year-end activities, to streamline processes and support organizational objectives.
- Promoted 02/24/24
Sr HRIS Analyst
6 Years 2 Months- Supported HRIS data, reporting, and analytics for large employee populations; developed queries, standard reports, scorecards, and dashboards to enable data-driven decisions.
- Managed organizational changes and complex SAP data loads, including org units, positions, jobs, cost centers, incentive plans, and eligibility; conducted audits and resolved integrity issues to ensure data accuracy.
- Partnered with local HR, Talent, Compensation, Finance, IT, and vendors to translate business needs into system requirements, process improvements, configuration updates, and reliable downstream interfaces.
- Provided Tier 2 support, tracked issues, performed root-cause analysis, created user documentation, delivered end-user training, administered security, and conducted regression testing for HR systems and processes.
- Served as a subject matter expert for SAP HR Reporting and Analytics, HRSmart Learning and Performance Management, and HR data impacts related to eligibility, salary, benefits, and organizational structure.
- HR SAP Organizational Management Analyst | 09/12/2009 - 11/18/2011
Talent Management Coordinator
2 Years- Managed talent and workforce metrics, including headcount, turnover, staffing, recruiting, and human capital reporting; delivered insightful analysis to inform strategic workforce planning.
- Supported affirmative action and EEO compliance, applicant tracking initiatives, and new-hire processes to streamline recruitment and enhance organizational diversity.
- Coordinated talent acquisition processes to enhance recruitment efficiency and candidate experience.
- Developed training programs that improved employee retention and engagement across departments.
- Implemented performance management systems, streamlining feedback processes for staff evaluations.
Learning & Development Administrator
3 Years- Administered learning and talent processes in LMS and talent-management systems, ensuring effective course setup, enrollment, attendance tracking, user support, troubleshooting, and custom reporting.
- Coordinated training logistics, managing instructor and participant communications, classroom readiness, evaluations, and management reporting to support HR partners and training administrators across the organization.
- Developed and implemented operational procedures to enhance efficiency across departments.
- Coordinated cross-functional teams to streamline project timelines and resource allocation.
- Managed database systems for tracking development projects and performance metrics.
Administrative Assistant to the Director of Supply Chain
1 Year 4 Months- Coordinated executive communications and prepared materials for meetings to enhance operational efficiency.
- Managed scheduling and travel arrangements for the Director, optimizing time management and resource allocation.
- Facilitated interdepartmental communication to support project alignment and timely execution of initiatives.
- Contributed to a positive work environment through exceptional interpersonal skills when interacting with colleagues and clients.
Senior Administrative Assistant
5 YearsEducation
Associate's Degree - Business Administration, Information Technology
Skills
Analytical Skills with Business Insight
Talent
Compensation
and Performance Management systems
Integrations and downstream system dependencies
Oracle HCM Cloud configuration and optimization
Configuration readiness and production deployments
Unit
regression
end-to-end
integration
and break-fix testing
System health monitoring and complex issue resolution
Root-cause analysis and production support
Process improvement and workflow optimization
Data integrity and reporting accuracy
Vendor and stakeholder relationship management
End-user support
training
demos
and customer service
Hospitality or large global organization experience
Change management and change adoption
Cross-functional collaboration
Timeline
Sr Manager, HR Technology, Talent, Compensation & Performance Management
Hilton
01.2018 - CurrentRead More
Sr HRIS Analyst
Dr Pepper Snapple Group
11.2011 - 01.2018Read More
Talent Management Coordinator
Cadbury Schweppes (Dr Pepper Snapple Group)
01.2007 - 01.2009Read More
Learning & Development Administrator
Cadbury Schweppes (Dr Pepper Snapple Group)
01.2004 - 01.2007Read More
Administrative Assistant to the Director of Supply Chain
Mott's (Dr Pepper Snapple Group)
09.2002 - 01.2004Read More
Senior Administrative Assistant
Georgia Pacific
01.1997 - 01.2002Read More
Gibbs College
Associate's Degree from Business Administration, Information Technology
Read More