Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Deborah Van Brocklen

Schenectady,NY

Summary

Detail-oriented and knowledgeable Clinical Assistant with over 27 years experience with dealing with those with disabilities.

Skilled at completing individuals and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and meticulous nature dedicated to optimal patient care. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Center For Disability Services
Albany , NY
05.1995 - Current
  • Collected and documented patient medical information such as blood pressure and weight for 14 Individuals
  • Reviewed 14 Individuals calendar and scheduled patient appointments by telephone and in-person.
  • Documented vital signs and health concerns enter into Therap for 25 individuals.
  • Assisted individuals with basic care needs.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Coordinated with appropriate administrative staff to address clinical, operational and medical needs in multiple programs.
  • Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
  • Called and faxed pharmacies to submit prescriptions and refills for all individuals in multiple programs.
  • Taught patients about medications, procedures and care plan instructions.
  • Equipped patients with assistance required for basic care.
  • Assisted with patients, supported physical and emotional needs across multiple sites and locations.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Prepared and administered medications to alleviate patient symptoms.
  • Supported patients across various hospitals with both physical and emotional needs.
  • Engaged others with variety of activities such as reading, writing and games for entertainment purposes.

Cashier

Hannaford Supermarket
Rotterdamn, NY
03.2000 - 11.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $100.00] or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Some College (No Degree) - Accounting

Schenectady County Community College
Scotia, NY

High School Diploma -

Mont Pleasant High School
Schenectady, NY
06.1989

Skills

  • Problem Anticipation and Resolution
  • Patient Relation
  • Patient Health Information Access
  • Patient Information Collection
  • Effective Listening and Communication
  • Medical Charts and Records
  • HIPAA Compliance
  • Medical Billing
  • Electronic Charting
  • Cash Register Operation
  • Credits and Refunds

Certification

Medication Certified

SCIP Certified

CPR/First Aid Certified

MGMT Training Program

Application Trainer


Timeline

Cashier

Hannaford Supermarket
03.2000 - 11.2014

Clinical Assistant

Center For Disability Services
05.1995 - Current

Some College (No Degree) - Accounting

Schenectady County Community College

High School Diploma -

Mont Pleasant High School

Similar Profiles

CREATE PROFILE
Deborah Van Brocklen