DEBORAH VAN RIPER
Newark
Summary
Professional with experience in assessing and evaluating complex information. Skilled in critical analysis, problem-solving, and decision-making. Strong focus on team collaboration and achieving results. Adaptable with expertise in attention to detail, accuracy, and high degree of reliability.
Overview
34
34
years of professional experience
Work History
Supervising Examiner Team 2 Intake
Monroe Co. Dept. of Human Services
01.2008 - Current
- Supervision of a team of 11 examiners, and 4 senior examiners, han
- Issues regarding personnel, productivity and performance. Team super
- Systems.
- Assisted in development and presentation of original Leadership Ro
- And all Senior Examiners(2009). Assist with Earned Income Training for
- Team member involved in developing computer tool for limited Sup
- Chaired committee to design its expansion to include review of interview
- Redesign of intake workgroup to re-size 5 teams and redistribute infor
- Teams. Training of interviewing examiner staff in case processing skills.
- Supervised Team 2 pilot and eventual team switch to afternoon eligibil
- Liaison for Child Support, finance, Random Moments, Special Inves
- SOLQ user for Team 2.
Senior Examiner Team 6 Intake
Monroe Co. Dept. of Human Services
01.2003 - 01.2008
- Assist with the supervision of a team of 12 examiners, signing work
- Answering questions, and providing annual and probationary reviews.
- Process facilitated enrollment and IEDC determinations. Process N
- Area and Backup coverage of supervisory meetings.
- Liaison for Finance and Daycare, Fair Hearing, and Housing, and for
- For Team 6.
- Domestic Violence Liaison for Family Violence Option Program.
Senior Examiner Emergency Team
Monroe Co. Dept. of Human Services
01.2001 - 01.2003
- Assist with supervision of examiners, signing their work, keeping track
- With annual reviews
- Provide coverage in clerical areas, at waiting room windows and to sup
- Supervision of satellite office for Utility emergencies in summer 2002
- Liaison to Fair Hearing, Law Department, and Finance, handling
- Repayment agreements and bankruptcies. Trouble shoot payment prob
- Emergency Team resource for EBT, child support, DOL, SDX
Diversion Senior Examiner
Monroe Co. Dept. of Human Services
01.2000 - 01.2001
- Interview 15-20 TA applicants daily to assist them with their job search
- Suggest and refer applicants to appropriate job matches
- Enforce requirements of applicant job search
- Authorize diversion payments to assist customers in reducing or avoiding
- Provide supervision for Team 2 staff and backup coverage for Applicant
- Supervision
Temporary Assistance Examiner
Monroe Co. Dept. of Human Services
01.1994 - 01.2000
- Determine applicant and recipient eligibility for TA, FS, and MA
- Enforce compliance with eligibility requirements for TA programs
- Work with agency representatives to help shape reorganization to better serve client and staff alike
Blue Choice Option/ Medicaid Support Specialist
Genesee Valley Group Health Association
01.1992 - 01.1994
Sales Associate/Assistant Manager
B Moss Clothing Company
01.1992 - 01.1994
Education
B.A. - Psychology and Music
William Smith College
Geneva, NY06-1992
Skills
- Team supervision
- Performance management
- Training development
- Leadership training
- Staff mentoring
- Accuracy and precision
- Problem-solving abilities
- Public service
Timeline
Supervising Examiner Team 2 Intake
Monroe Co. Dept. of Human Services
01.2008 - Current
Senior Examiner Team 6 Intake
Monroe Co. Dept. of Human Services
01.2003 - 01.2008
Senior Examiner Emergency Team
Monroe Co. Dept. of Human Services
01.2001 - 01.2003
Diversion Senior Examiner
Monroe Co. Dept. of Human Services
01.2000 - 01.2001
Temporary Assistance Examiner
Monroe Co. Dept. of Human Services
01.1994 - 01.2000
Blue Choice Option/ Medicaid Support Specialist
Genesee Valley Group Health Association
01.1992 - 01.1994
Sales Associate/Assistant Manager
B Moss Clothing Company
01.1992 - 01.1994
B.A. - Psychology and Music
William Smith College
Interests
- Cellist
- Quilter
- Former Christian Education Coordinator
Training
- List attached at request.