Compassionate RN Case Manager known for enhancing patient care through effective communication and comprehensive care plans. Committed to advocating for patients' rights and improving quality of life in complex medical situations.
Work History
RN Case Manager
6 Months
Lavender Hospice | 02.2026 - Current
Coordinated patient care plans to enhance quality of life for hospice patients.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Monitored patient progress through regular visits and communication with healthcare providers.
Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Assisted interdisciplinary teams in assessing patient needs and developing appropriate interventions.
Adapted care strategies based on individual patient circumstances, demonstrating flexibility in approach to case management.
Collaborated with social workers and chaplains to address emotional and spiritual needs of patients and families.
Educated families on hospice services, ensuring understanding of care options and support resources.
Educated patients and families on available community resources, facilitating access to necessary support services.
RN Case Manager
2 Years 1 Month
Enhabit Home Health and Hospice | 12.2023 - 01.2026
Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Implemented quality improvement initiatives focused on enhancing patient satisfaction and care delivery efficiency.
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Documented patient information accurately in electronic health records to maintain compliance and continuity of care.
RN Case Manager
2 Years 8 Months
Unity Hospice | 03.2021 - 11.2023
Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
Educated patients and caregivers on healthcare protocols and processes.
Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
Director of MDS Services
3 Years 11 Months
Wellsprings Post Acute Center | 01.2018 - 12.2021
Led development and implementation of MDS processes to enhance patient assessment accuracy.
Coordinated interdisciplinary team meetings to ensure compliance with regulatory standards and best practices.
Mentored staff in MDS documentation procedures, improving overall team performance and efficiency.
Analyzed data trends to identify areas for quality improvement in patient care services.
Streamlined workflows to reduce redundancy in MDS reporting, increasing operational efficiency across departments.
Collaborated with clinical teams to optimize patient care plans based on comprehensive assessments.
Provided expert guidance on complex MDS-related issues, serving as a trusted resource for colleagues and clients alike.
Medicare Coordinator
3 Years 11 Months
Archstone Care Center | 01.2015 - 12.2018
Coordinated patient enrollment processes for Medicare programs, ensuring compliance with regulatory requirements.
Managed documentation and coding for Medicare claims, maintaining accuracy and timeliness.
Facilitated communication between patients and healthcare providers to optimize care delivery.
Trained staff on Medicare policies, enhancing overall understanding of program intricacies.
Utilized data-driven decision-making techniques when evaluating organizational performance metrics tied directly back into the quality control initiatives.
Education
Associate of Science - Nursing
Montgomery County Community College | Blue Bell, PA | 06.1997