Detail-oriented HR professional focused on enhancing operational efficiency through effective problem-solving and leadership. Known for driving compliance and financial accuracy, with a proven track record in facilitating impactful employee onboarding and benefits administration.
Overview
41
41
years of professional experience
Work History
Assistant Director HR/Benefits Coordinator
Berkeley County Board of Education
Martinsburg, WV
01.2000 - Current
Executed monthly reconciliation of insurance accounts to ensure accuracy and compliance.
Facilitated onboarding sessions for new employees to review benefits and guide selection processes.
Facilitated meetings with new retirees to finalize paperwork and discuss available retirement options.
Achieved timely processing of workers compensation claims, resulting in improved employee satisfaction. Enhanced communication strategies to clarify benefits and rights for employees. Fostered collaboration among departments to expedite claims resolution.
Administered family medical leave policies to ensure compliance with regulations.
Compiled and delivered comprehensive reports for senior management review.
Assisted employees in maintaining sick leave bank membership. Supported team members in acquiring donated days. Facilitated communication regarding sick leave policies.
Provided detailed responses to all questions related to benefits to ensure clarity and understanding.
Established vendor relationships and organized annual benefits fair logistics.
Managed yearly open enrollment processes to ensure compliance and efficiency.
Loan Servicing Manager
F&M Bank - West Virginia
Ranson WV
01.1992 - 12.1999
Oversaw loan servicing operations, ensuring compliance with regulatory requirements and internal policies.
Directed team performance by implementing coaching, training, and development initiatives.
Streamlined loan processing workflows, reducing turnaround times while maintaining accuracy in documentation.
Implemented new software systems for loan management, improving efficiency and data integrity across departments.
Established quality control measures to enhance accuracy and minimize errors in loan servicing tasks.
Provided exceptional customer service by promptly resolving borrower inquiries or concerns regarding their loans.
Internal Auditor
Shenandoah Federal Bank
Martinsburg, WV
03.1988 - 01.1992
Conducted comprehensive audits to ensure regulatory compliance and risk management effectiveness.
Developed and implemented audit programs to enhance operational efficiency and accuracy.
Review the efficiency of operations
Appraised the accuracy of fianacial informamtion
Led training sessions for staff on compliance procedures and best practices in auditing processes.
Identified and reported audit issues.
Investigated discrepancies discovered during auditing process.
Work with outside auditors
Junior Accountant
Shenandoah Federal Bank
Martinsburg WV
03.1986 - 03.1988
Assisted in preparing monthly financial reports and reconciliation of accounts.
Processed invoices, ensuring accuracy and timely payments to vendors.
Facilitated annual budgeting process through data collection and expense analysis.
Optimized record-keeping practices in accounting software, facilitating quicker access to financial data.
Office Manager
Peoples Supply
Ranson, WV
01.1985 - 03.1988
Administered payroll processing and ensured timely tax deposit submissions.
Executed monthly reconciliation of bank statements to ensure financial accuracy.
Oversaw accounts receivable and accounts payable operations to ensure financial accuracy.
Compiled and analyzed monthly financial statements to ensure accuracy and compliance.
<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank<p>• Led the full project lifecycle of HR initiatives, including workforce planning, policy development, and process improvement.<br>
• Created and managed detailed project plans, schedules, and budgets to ensure timely and efficient execution.<br>
• Coordinated cross-functional teams to deliver HR projects on schedule while maintaining compliance with organizational standards.<br>
<br>
<strong>Compensation, Benefits & Payroll:</strong><br>
• Oversaw end-to-end payroll administration, ensuring accurate and timely employee payments.<br>
• Managed employee compensation and benefits programs, aligning them with market standards and company objectives.<br>
• Addressed payroll discrepancies and provided solutions to maintain smooth operations.<br>
<br>
<strong>Policy Development & Compliance:</strong><br>
• Developed and implemented company-wide HR policies to enhance workplace efficiency and employee satisfaction.<br>
• Ensured compliance with labor laws and Ministry of Human Resources regulations, mitigating legal risks.<br>
• Advised leadership on labor law updates and best practices in employee relations.<br>
<br>
<strong>Talent Acquisition & Onboarding:</strong><br>
• Directed full-cycle recruitment processes, from sourcing and interviewing to hiring and onboarding.<br>
• Managed international hiring, including visa processing, embassy coordination, and relocation support.<br>
• Optimized onboarding programs to ensure a smooth transition for new employees.<br>
<br>
<strong>Employee Relations & Engagement:</strong><br>
• Served as a primary point of contact for employee concerns, providing effective conflict resolution.<br>
• Maintained accurate records for attendance, leave, and performance management.<br>
• Prepared employment contracts and offer letters in compliance with legal and company standards.<br>
<br>
<strong>Strategic HR Leadership:</strong><br>
• Collaborated with senior management to align HR strategies with business goals.<br>
• Analyzed HR trends and provided recommendations to enhance workforce planning and development.<br>
</p> at Saudi Central Bank