Deborah Ward
Diamondhead,MS
Summary
Skilled Logistics Coordinator with proven track record in managing supply chain operations, coordinating transportation schedules, and minimizing shipping expenses. Strengths include problem-solving skills, strategic planning abilities and efficiency in multitasking under high-pressure environments. Deliver significant impact by streamlining processes and enhancing operational performance in previous roles.
Overview
17
17
years of professional experience
Work History
Logistics Coordinator
Modine, LLC
Grenada, MS
10.2023 - 12.2024
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Monitored and reported on transportation costs, ensuring adherence to budget constraints.
- Reviewed logistics performance with customers against service agreements, targets and benchmarks.
- Created and updated standard operating procedures for logistics operations.
- Oversaw loading and unloading activities at warehouses and distribution centers.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Created reports on freight costs, delivery timelines, invoices and other related information.
Purchasing Manager
ANEL CORPORATION
Winona, MS
02.2023 - 10.2024
- Conducted market research to determine appropriate pricing.
- Identified potential areas of cost savings through supplier consolidation or alternative sourcing methods.
- Conducted regular inventory audits to prevent stock shortages or excess.
- Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
- Negotiated contracts with suppliers to secure advantageous terms.
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
Commercial Operations Coordinator
Armstrong Relocation
Alabaster, AL
02.2022 - 02.2023
- Collaborated with internal departments to resolve operational issues quickly and efficiently.
- Facilitated communication between stakeholders involved in commercial projects.
- Conducted regular audits of operational processes for accuracy and efficiency.
- Developed systems to ensure efficient customer service experience.
- Developed and executed operational plans for peak seasons, ensuring scalability and adaptability.
- Created detailed project plans outlining timelines, objectives and deliverables.
- Maintained relationships with vendors and suppliers to secure competitive pricing.
- Recognized by management for providing exceptional customer service.
Freight Broker
DB Schenker Logistics
Grapevine, TX
11.2021 - 02.2022
- Researched new carriers that could provide cost savings or improved services.
- Collaborated with logistics team members to optimize transportation routes.
- Processed payments for carriers in accordance with contractual agreements.
- Entered shipment details into database.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Communicated with drivers and warehouse personnel to expedite loading and unloading processes.
- Tracked shipment progress using GPS technology or other tracking systems.
Commercial Project Manager
Atlantic Relocation Systems
Carrollton, TX
12.2020 - 11.2021
- Assessed vendor performance and provided feedback as needed throughout the course of a commercial project.
- Collaborated with external consultants when additional resources were necessary for a particular commercial project.
- Submitted budget estimates, progress reports and cost tracking reports.
- Facilitated communication between stakeholders, clients, vendors, and other parties involved in the project.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Resolved issues arising from scope changes or delays in delivery times of materials or services required for a commercial project.
- Reviewed project documents for accuracy and completeness prior to submission.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Recruiter Coordinator
Diverse Staffing
For Worth, TX
07.2020 - 12.2020
- Implemented recruitment strategies to meet workforce planning and diversity goals.
- Collaborated with HR team members on special projects related to recruitment initiatives.
- Coordinated pre-employment assessments and background checks for final candidates.
- Organized applicant drug tests and obtained results.
- Reviewed resumes against job requirements to determine best fit for position openings.
- Screened resumes and applications to identify qualified candidates for open positions.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Scheduled or conducted new employee orientations.
- Maintained compliance with all relevant laws related to recruitment practices such as EEO regulations.
Customer Service Representative
Fe Ex Ground
Sherman, Texas
11.2015 - 10.2016
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Used approved scripts to de-escalate angry customers during telephone interactions.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Implemented innovative methods for streamlining the customer service process.
- Provided exceptional customer service to ensure customer satisfaction.
Freight Manager
Diva Logistics
Fort Worth, TX
03.2008 - 10.2014
- Maintained relationships with customers, vendors, suppliers and other personnel to ensure smooth operations.
- Identified opportunities to reduce cost and improve productivity.
- Negotiated with carriers and warehouse operators for services and preferential rates.
- Generated reports on cargo volumes, costs associated with each shipment and any delays encountered during transit.
- Examined expenditures to develop plans and budgets for increasing profits or improving services.
- Resolved customer service issues related to deliveries, invoices or product quality concerns.
Education
High School Diploma -
Grenada High School
Grenada, MS05-1984
Skills
- Delivery confirmation
- Carrier collaboration
- Sales support
- Scheduling coordination
- Demand forecasting
- Cost reduction strategies
- Training and leadership
- Vendor onboarding
- Warehouse and transportation operations
- Purchase orders
- Logistics analysis
- Warehousing processes
- Materials handling
- Shipping procedures
- Fleet management
- Contract negotiation
- Transportation management
- Driver scheduling
References
References available upon request.
Timeline
Logistics Coordinator
Modine, LLC
10.2023 - 12.2024
Purchasing Manager
ANEL CORPORATION
02.2023 - 10.2024
Commercial Operations Coordinator
Armstrong Relocation
02.2022 - 02.2023
Freight Broker
DB Schenker Logistics
11.2021 - 02.2022
Commercial Project Manager
Atlantic Relocation Systems
12.2020 - 11.2021
Recruiter Coordinator
Diverse Staffing
07.2020 - 12.2020
Customer Service Representative
Fe Ex Ground
11.2015 - 10.2016
Freight Manager
Diva Logistics
03.2008 - 10.2014
High School Diploma -
Grenada High School