Gunnar Lockard
Parkton,MD
Summary
Accomplished Commercial Truck Driver and Medical Equipment Technician with a proven track record at Johns Hopkins Home Care Group and other respected institutions. Expert in the transport of durable medical equipment and commercial flooring, while delivering exceptional customer service. Achieved zero accidents through defensive driving techniques while navigating heavy urban traffic patterns.
Overview
30
30
years of professional experience
Work History
Commercial Truck Driver
Floors, Etc
03.2014 - 10.2024
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Demonstrated commitment to safety regulations by consistently updating knowledge on changes in legislation, policies, or guidelines affecting trucking operations.
- Coordinated effectively with warehouse staff, field managers, and installers at large commercial construction sites to ensure smooth logistics handling during each trip.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Navigated heavy traffic in a 10-speed, manual, 40 foot straight tuck, with a drop axle in MD/DC/VA/PA areas, while hauling valuable imported, ceramic flooring.
Medical Equipment Technician
Signature Health Care
05.2002 - 02.2014
- Provided valuable training to patients and caregivers, in their homes, on the correct usage and handling of medical equipment, reducing user-related errors.
- Enhanced customer service experience for patients and caregivers by swiftly attending to complaints about malfunctioning medical equipment.
- Collaborated with healthcare professionals to identify equipment needs and provide technical support for proper operation.
Medical Equipment Technician
Mid-Atlantic Healthcare
08.1997 - 05.2002
- Required CDL Hazmat endorsement
- Provided valuable training to patients and caregivers with regard to the use and care of liquid oxygen systems and other durable medical equipment.
- Collaborated with healthcare professionals to identify equipment needs and provide technical support for proper operation.
- Decreased downtime of medical devices by performing regular preventive maintenance tasks, such as oxygen concentrators.
- Increased patient satisfaction by promptly addressing medical equipment concerns and providing solutions to meet their needs.
- Contributed to a safe environment by effectively disposing of hazardous materials according to regulations.
- Maintained safe work environment and adhered to privacy regulations.
Service Specialist II
Johns Hopkins Home Care Group
06.1994 - 06.1997
- Required hazmat CDL license for the transport of liquid oxygen.
- Drove a van in inner-city Baltimore to deliver, set-up and instruct patients/caregivers about the safe use of DME.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Inspected equipment to diagnose operational issues.
- Maintained accurate records of all customer interactions for reporting purposes and ongoing process improvements.
- Evaluated systems according to predetermined checklist and noted issues.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
Education
High School Diploma -
Our Lady of Pompei
Baltimore, MD06-1992
Skills
- Vehicle inspection
- Hazardous materials handling
- Accurate recordkeeping
- Safe driving practices
- Fork-lift certification
- Class A CDL Driver's license with no restrictions
- Clean driving record
- Defensive driving techniques
- Managing schedules
- Freight unloading and loading
- Pre and Post-trip inspections
- Training in hazmat procedures
Timeline
Commercial Truck Driver
Floors, Etc
03.2014 - 10.2024
Medical Equipment Technician
Signature Health Care
05.2002 - 02.2014
Medical Equipment Technician
Mid-Atlantic Healthcare
08.1997 - 05.2002
Service Specialist II
Johns Hopkins Home Care Group
06.1994 - 06.1997
High School Diploma -
Our Lady of Pompei
Similar Profiles
Cynthia HoosierCynthia Hoosier
Customer Service Manager at Sotheby Floors, Inc.Customer Service Manager at Sotheby Floors, Inc.
Mark Andrews Sr.Mark Andrews Sr.
Flooring Area Supervisor at Classic Floors And InteriorsFlooring Area Supervisor at Classic Floors And Interiors
Ivan DiazIvan Diaz
Salesperson at Dalton Wholesale FloorsSalesperson at Dalton Wholesale Floors
Ella HerringElla Herring
Restaurant Hostess at Texas RoadhouseRestaurant Hostess at Texas Roadhouse
Chase GibbonsChase Gibbons
TMS Treater at Synergy Strive Psychiatric PracticeTMS Treater at Synergy Strive Psychiatric Practice