Deborah Yeager
Glenville
Summary
Dynamic Store Manager at Country Life Natural Foods with a proven track record in customer service and operations management. Expert in inventory control and fostering strong client relationships, resulting in high retention rates. Adept at problem-solving and team leadership, ensuring a positive shopping experience and smooth store operations.
Overview
21
21
years of professional experience
Work History
Store Manager
Country Life Natural Foods
07.2020 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Account Manager
Flying W Plastics, Inc.
05.2002 - 05.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Behavioral Science - Psychology
Glenville State University
Glenville, WV05.2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Friendly and positive
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Inventory control
- Operations management
Timeline
Store Manager
Country Life Natural Foods
07.2020 - 10.2023
Account Manager
Flying W Plastics, Inc.
05.2002 - 05.2022
Behavioral Science - Psychology
Glenville State University
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