Deborah Young

• Monitored and proctored online examinations, ensuring strict adherence to established rules and regulations.

• Utilized remote proctoring technology to observe and record test-taker activity, maintaining a high level of vigilance and attention to detail.

• Provided technical support to test-takers, effectively resolving technical issues to ensure a seamless testing experience.

• Enforced rigorous security protocols to prevent cheating and unauthorized behavior, promptly reporting any irregularities.

• Maintained clear and professional communication with test-takers, instructors, and technical support teams.

• Accurately documented and reported incidents or violations as required.

• Strictly adhered to company policies and guidelines for remote proctoring, staying updated on industry best practices.

Qualifications:

• High school diploma or equivalent; bachelor’s degree preferred.

• Demonstrated strong attention to detail and the ability to maintain focus during extended monitoring periods.

• Exceptional communication and interpersonal skills.

• Proficient in using computers and troubleshooting technical issues.

• Proven ability to work independently and follow established protocols.

• Committed to upholding academic integrity and ethical standards.

• Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
• Implemented SEO strategies to optimize web content for search engines.
• Researched creative topics to write, edit and create layouts for new articles and features.
• Connected and interacted with readers via email or message boards to address needs and ideas of audience.
• Proficient in crafting and executing social media strategies across multiple platforms.
• Demonstrated ability to grow and engage audiences through compelling content.
• Expertise in utilizing analytics tools to track and optimize performance.
• Strong communication and brand management skills for effective online presence.
• Proven track record in driving results and achieving social media goals.

• Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
• Reviewed and edited final copy for accuracy and to correct grammar errors.
• Improved search result rankings with targeted SEO strategy.
• Customized brand message to reach and capture target audience interest and drive engagement.

• Successfully improved Language-speaking students' English grammar and vocabulary levels through written and interactive activities.
• Evaluated student progress to offer recommendations for further development.

• Reviewed and rated social media ad campaigns for effectiveness and appeal.

• Provided constructive criticism and feedback to improve ad quality.

• Evaluated ad content, targeting, and messaging.

Facilitate KidsTown area which includes participation in daily scheduled programs teaching STEM, engineering and creativity for elementary level age. Acted as customer service and representative for the Orlando Science Center brand.

Maintains a safe, fun, and welcoming learning environment for all KidsTown visitors.

Engages comfortably with young children and their accompanying adults through a range of content and pop-up activities.

Completes regular cleaning tasks as scheduled, including tidying the exhibit space and cleaning activity materials.

Staffs each area of the KidsTown exhibit hall.

Stays up to date on offerings in KidsTown as well as building-wide in order to best assist guests.

Perform other related duties as assigned.

• Assisted students with troubleshooting common computer problems.
• Performed routine library services such as checking out books, periodicals and other materials.
• Used library catalog system to assist patrons with locating books and other materials.
• Reorganized shelving sections resulting in optimal space usage.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.