Deborah (Debbie) Elliott
Columbia,USA
Summary
RN with BSN and CCM certification - seeking remote telephonic position. Extensive experience in case management for workers' compensation, disability claims and personal injury claims. Proven ability to develop effective care plans and communicate with diverse patient populations. Skilled in discharge planning, ensuring optimal patient outcomes and satisfaction for all parties involved (patients, providers and payors.)
Strong expertise in telehealth and patient care. Adept at triage, patient education, and care coordination, ensuring optimal outcomes. Adaptable to changing needs, consistently delivering reliable results. Known for empathetic communication, critical thinking, and problem-solving abilities.
Overview
52
52
years of professional experience
1
1
Certification
Work History
Telephonic Nurse Care Manager
AMC Health
New York, NY
07.2024 - 11.2025
- Telephonic monitoring of patients with biometric devices and chronic care management
- Conducted telephonic assessments to evaluate patient health and care needs.
- Provided education on chronic disease management and medication adherence.
Nurse Short and Long Term Case Manager
Illumed
Jupiter, FL
04.2023 - 09.2023
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Conducted comprehensive assessments and developed individualized treatment plans for diverse patient populations.
Virtual Nurse Case Manager
Signature Care Management
St. Louis, MO
09.2021 - 01.2023
- Telephonic case manager- pre-op and post-op for orthopedic patients in the Medicare BPCI-A program.
- Facilitated effective communication between patients, families, and healthcare providers.
Telephonic Nurse Case Manager
Paradigm Case Management
Walnut Creek, CA
05.2021 - 09.2021
- Conducted comprehensive assessments to determine patient care needs and develop tailored care plans.
- Coordinated telephonic follow-ups to ensure adherence to treatment protocols and medication management.
Telephonic Nurse Case Manager
Ascential Care Partners, LLC
Bradenton, FL
01.2019 - 05.2020
- Assessed current treatment plan to identify barriers, clarify or determine realistic goals and objectives and seek potential alternatives.
Telephonic Nurse Case Manager
Mitchell International, Inc.
San Diego, CA
10.2016 - 01.2019
- Conducted thorough follow-up calls to assess the effectiveness of treatment plans, making adjustments as needed for optimal results.
Field Nurse Case Manager for Worker's Compensation
Encore Unlimited LLC
Stevens Point, WI
02.2014 - 10.2016
- Assessed patient needs through detailed evaluations, facilitating effective case management solutions.
Field Nurse Case Manager for Workers Comp Cases
Stubbe and Associates
Minnetonka, MN
12.2012 - 02.2014
- Coordinated patient care plans, ensuring alignment with medical guidelines and individual health needs.
Field Senior Medical Case Manager for Worker's Compensation Cases
Bass and Babb/HSI/Health Systems International
Osceola, Iowa
07.2007 - 12.2012
- Managed complex medical cases, coordinating care plans among healthcare providers and patients.
- Collaborated with interdisciplinary teams to streamline communication and optimize patient outcomes.
Field Nurse Case Manager
Gini I Toyne and Associates
Kansas City, MO
11.2009 - 08.2011
- Field case manager for Worker's Compensation cases and care management.
- Managed complex cases involving multiple comorbidities, ensuring proper treatment plans were followed for optimal results.
Field Nurse Case Manager for Worker's Compensation
Guardian Medical Consulting, LLC
Germantown, TN
10.2009 - 08.2011
- Managed complex cases involving multiple comorbidities, ensuring proper treatment plans were followed for optimal results.
Field Nurse Case Manager for Worker's Compensation
Genex Services, Inc
Lenexa, KS
08.2006 - 06.2007
- Coordinated care plans with healthcare providers and patients to ensure comprehensive service delivery.
Utilization Management- for Outpatient Services for Prisons
Correctional Medical Services
St. Louis, MO
12.2005 - 08.2006
- Utilization review for Indiana Prison System, using M&R, InterQual and other documented sources to support evidence- based medical need for outpatient services.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Care Coordination Nurse United Health Care
United Health Care
Maryland Heights, MO
08.2004 - 12.2005
- United Health Care - Inpatient care case management, admission counseling and disease management, selected for first employer dedicated team(The Coca Cola Company)
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Nurse Consultant/Paralegal -Medical
The Strong Law Firm
Springfield, MO
09.2003 - 08.2004
- Collaborated with legal teams to interpret medical records and documentation.
- Analyzed case files to identify critical medical issues impacting litigation outcomes.
Nurse Case Manager -Premier Health Plans
St. John's Health Systems
Springfield, MO
01.2003 - 08.2003
- Assessed patient needs to develop individualized care strategies that promote overall health and well-being.
- Coordinated patient care plans to enhance treatment outcomes and streamline healthcare services.
Injury Claim Trainer
State Farm Mutual Automobile Insurance Co
St. Louis, MO
10.1994 - 01.2003
- Instructed claim reps and management regarding medical issues including formal class presentations.
- Assisted attorneys with defense of cases, performing extensive medical record reviews, and research.
- Assessed training needs through evaluations and feedback, ensuring alignment with company objectives.
Rehabilitation/Senior Rehabilitation Supervisor
Comprehensive Rehabilitation Associates
Saint Peters, MO
06.1988 - 10.1994
- Supervisor, Field case manager, Onsite liaison for carriers for Worker's Comp
- Created policies, orientation and teaching materials
Clinical Manager
St Andrew's Home Health
St. Louis, MO
07.1987 - 06.1988
- Manager for Certified division (Medicare home visits)-Development of policy, supervision of direct employees and contract staff of 40.
- Directed clinical operations, ensuring adherence to regulatory standards and best practices.
- Mentored nursing staff, fostering professional development and enhancing patient care quality.
Home Care Coordinator - Liaison/discharge Planner
St. Luke's hospital St. Andrew's Home Services
St. Louis, MO
05.1987 - 07.1987
- Liaison for St Luke's Hospital for referrals to Home Health.
- Developed individualized care plans in collaboration with multidisciplinary teams to enhance patient outcomes.
RN Home Care Coordinator - Visit Division
Home Care Plus
St. Louis, MO
04.1987 - 05.1987
- Medicare home visits-Supervised care for all patients in Visit division
- Managed communication between caregivers, clients, and families to enhance service quality.
Rehabilitation Nurse
John Gragnani, MD
Chesterfield, MO
01.1986 - 04.1987
- Coordinated interdisciplinary team meetings to optimize patient care strategies.
- Educated patients and families on therapeutic techniques and home care practices.
- Monitored patient progress, adjusting treatment plans as necessary for optimal results.
District Supervisor, Administrator
United Home Health Services
St. Louis, MO
06.1983 - 01.1986
- Supervised a multi-disciplinary staff of 21, with additional contract staff of 30.
- Directed daily operations of nursing staff to ensure high-quality patient care.
- Developed training programs focused on compliance and best practices in nursing standards.
- Evaluated staffing needs and managed resource allocation to optimize service delivery.
Office Nurse for Ira Friedman, MD - Pediatrician
Overland Medical Center
Overland, MO
07.1978 - 11.1981
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Part-time Staff Nurse - Adolescent Floor
St. Joseph's Hospital
Saint Charles, MO
05.1980 - 10.1980
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Part-time Staff Nurse - Orthopedic Floor
Clear Lake Hospital
Webster, TX
01.1978 - 05.1978
- Administered medications and treatments in accordance with established protocols.
- Monitored patient vital signs, ensuring prompt response to changes in condition.
Hospital Evening Supervisor, Head Nurse
North Plains Hospital
Borger, TX
06.1975 - 08.1977
- Oversaw evening operations, ensuring compliance with hospital policies and procedures.
Local Support Nurse, PHN II Public Health Nurse
Phelps County Health Department
Rolla, MO
06.1973 - 05.1975
- Led community health initiatives to promote wellness and preventive care strategies.
Education
Bachelor Of Science In Nursing - Nursing
University of Missouri
Columbia, MO05.1973
Skills
- Case Management
- Discharge planning
- Communication skills
- Verbal and written communication
- Workers' Compensation
- Care plans
- Case assessments
- Problem-solving, including creating educational presentations, forms, and RFPs
- Managed Care
- Medicare and Group Health Insurance
- Care transitions
- Healthcare systems navigation
- Microsoft Office, Teams and Excel
- HIPAA compliance
- Clinical assessment
- Ethical practice
- Follow-up care
Accomplishments
- Supervised team of 30 staff members.
- Collaborated on RFPs and gave presentations which resulted in being awarded the offer.
Certification
- RN, Missouri compact license
- RN, Michigan
Language
English - Advanced
Certifications
Certified Case Manager, 131308, 11/24 - 11/29
Personal Information
US Citizen - Authorized to work in the US for any employer
Timeline
Telephonic Nurse Care Manager
AMC Health
07.2024 - 11.2025
Nurse Short and Long Term Case Manager
Illumed
04.2023 - 09.2023
Virtual Nurse Case Manager
Signature Care Management
09.2021 - 01.2023
Telephonic Nurse Case Manager
Paradigm Case Management
05.2021 - 09.2021
Telephonic Nurse Case Manager
Ascential Care Partners, LLC
01.2019 - 05.2020
Telephonic Nurse Case Manager
Mitchell International, Inc.
10.2016 - 01.2019
Field Nurse Case Manager for Worker's Compensation
Encore Unlimited LLC
02.2014 - 10.2016
Field Nurse Case Manager for Workers Comp Cases
Stubbe and Associates
12.2012 - 02.2014
Field Nurse Case Manager
Gini I Toyne and Associates
11.2009 - 08.2011
Field Nurse Case Manager for Worker's Compensation
Guardian Medical Consulting, LLC
10.2009 - 08.2011
Field Senior Medical Case Manager for Worker's Compensation Cases
Bass and Babb/HSI/Health Systems International
07.2007 - 12.2012
Field Nurse Case Manager for Worker's Compensation
Genex Services, Inc
08.2006 - 06.2007
Utilization Management- for Outpatient Services for Prisons
Correctional Medical Services
12.2005 - 08.2006
Care Coordination Nurse United Health Care
United Health Care
08.2004 - 12.2005
Nurse Consultant/Paralegal -Medical
The Strong Law Firm
09.2003 - 08.2004
Nurse Case Manager -Premier Health Plans
St. John's Health Systems
01.2003 - 08.2003
Injury Claim Trainer
State Farm Mutual Automobile Insurance Co
10.1994 - 01.2003
Rehabilitation/Senior Rehabilitation Supervisor
Comprehensive Rehabilitation Associates
06.1988 - 10.1994
Clinical Manager
St Andrew's Home Health
07.1987 - 06.1988
Home Care Coordinator - Liaison/discharge Planner
St. Luke's hospital St. Andrew's Home Services
05.1987 - 07.1987
RN Home Care Coordinator - Visit Division
Home Care Plus
04.1987 - 05.1987
Rehabilitation Nurse
John Gragnani, MD
01.1986 - 04.1987
District Supervisor, Administrator
United Home Health Services
06.1983 - 01.1986
Part-time Staff Nurse - Adolescent Floor
St. Joseph's Hospital
05.1980 - 10.1980
Office Nurse for Ira Friedman, MD - Pediatrician
Overland Medical Center
07.1978 - 11.1981
Part-time Staff Nurse - Orthopedic Floor
Clear Lake Hospital
01.1978 - 05.1978
Hospital Evening Supervisor, Head Nurse
North Plains Hospital
06.1975 - 08.1977
Local Support Nurse, PHN II Public Health Nurse
Phelps County Health Department
06.1973 - 05.1975
Bachelor Of Science In Nursing - Nursing
University of Missouri