Deborah Y Atencio
Albuquerque,NM
Summary
I retired from the University of New Mexico after working for the PALS Transfer Center for 25 years. I began my career with PALS as a Coordinator and ended my career as Manager/Supervisor. During my tenure at PALS, I successfully conducted all aspects of the Coordinator position and trained new staff. This was in addition to completing all my administrative duties. I am well versed in facilitating patient flow, patient transfers and provider consults. In my Manager/Supervisor role, I maintained on-call rotation 24/7/365 for coverage and administrative issues. In all roles, I ensured adherence to Hospital and Departmental Policies and Procedures.
Overview
25
25
years of professional experience
Work History
Manager, Referral Services
University of New Mexico
05.2000 - 01.2023
- Conducted all aspects of the PALS Transfer Center Coordinator position
- Oversaw all facets of daily operations
- Served as hiring official for department
- Supervision of staff and staff schedule including on-call
- Developed and maintained liaison with referral sources
- Compiled and reconciled reports
- Represented the department at various meetings, committees, and task forces
- Participated in the development, implementation and maintenance of policies, processes and objectives
- Assisted in the development of annual operating budgets
Coordinator, Referral Services
University of New Mexico
12.1997 - 05.2000
- Served as a primary contact for outlying healthcare providers to UNMH providers and services
- Triaged incoming calls, facilitated patient transfers, consults and clinic appointments
- Dispatched Lifeguard transport services and received disaster information
- Trained new staff, made recommendation on existing policy and represented the department at various healthcare conferences
Education
Master of Arts - Public Administration
University of New Mexico
Albuquerque, NM05.2015
Skills
- Customer Service
- Communication
- Patient Flow
- Scheduling
- Tiger Text
- Bedboard
- Cerner
- TeleTracking
- AMION
- VCentaurus
Timeline
Manager, Referral Services
University of New Mexico
05.2000 - 01.2023
Coordinator, Referral Services
University of New Mexico
12.1997 - 05.2000
Master of Arts - Public Administration
University of New Mexico
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