Summary
Overview
Work History
Education
Skills
Work-Reference
Timeline
Generic

Debora R. Martinez

Hummelstown,Pa.

Summary

I have a great smile, I’m never in a bad mood and I am always on time. I stay focused and determined throughout my day, to get things done, no matter how small the objective. I am a very hard worker but I also work smart.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Sunglass Hut
Hershey, PA
02.2025 - 07.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Left dude to my children starting school and needing to adjust my schedule.

Part-time Manager

Claire's Stores
Hershey, PA
06.2024 - 01.2025
  • Enhanced productivity by implementing efficient time management strategies for team members.
  • Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
  • Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
  • Reduced project completion times by streamlining workflow processes and prioritizing tasks.

Store closed location so I had to find new employment.

Package Handler

FedEx
Middletown, PA
06.2022 - 05.2024

Came back after having a baby and continue same position as before in 2020

  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Package Handler

FedEx
Middletown, PA
10.2020 - 06.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Left to have a baby.

Team Lead

Dollar General
10.2019 - 02.2020
  • -I would close the store, handle night deposits, and any shipments that came in during my shift, make sure everything was stock correctly, process any returns and refunds, and deal with any customer complaints

Customer Ser. Rep. via Phone

TeleTech
05.2017 - 06.2018
  • I helped with personal checking account, saving accounts, and also help with customers online banking needs for Bank of America

Night Auditor

La Quinta Inn and Suites
06.2014 - 04.2017
  • I was a front desk rep. I checked customers in and out of rooms. I ran the daily night audit for all our sales that day. I also made breakfast in the morning.

Education

Certification - Medical Billing

US Career Institute
09.2020

Diploma - undefined

McAllen High School
McAllen, TX
05.2011

Skills

  • CMS-1500/CMS-1450 (UB-04) claims forms
  • Electronic health records (EHR)
  • Medicaid/Medicare/Tricare
  • Managing patient/client accounts
  • Workers’ Compensation
  • Disability insurance
  • MedLook medical billing software
  • Working with healthcare providers
  • CPT/ICD-10 manuals
  • Medical billing clearinghouse
  • HMOs/PPOs/other health plans
  • Online Troubleshooting Tech
  • Medical terminology
  • Hard Working
  • Professional conduct(HIPAA, Joint Commission standards)
  • Sales Experience
  • Human anatomy/physiology
  • Expert Computer Skills
  • Medical ethics
  • Great Customer Service
  • Electronic claims submission
  • Assistant Manager Experience

Work-Reference

Jazlynn Butts (Store Manager at Claire’s)

717-712-7265

Lauren C. (Store Manager at Sunglass Hut)

561-542-9454

Timeline

Assistant Manager

Sunglass Hut
02.2025 - 07.2025

Part-time Manager

Claire's Stores
06.2024 - 01.2025

Package Handler

FedEx
06.2022 - 05.2024

Package Handler

FedEx
10.2020 - 06.2021

Team Lead

Dollar General
10.2019 - 02.2020

Customer Ser. Rep. via Phone

TeleTech
05.2017 - 06.2018

Night Auditor

La Quinta Inn and Suites
06.2014 - 04.2017

Certification - Medical Billing

US Career Institute

Diploma - undefined

McAllen High School
Debora R. Martinez