JUASLAINE DOR
Miramar,FL
Summary
Dedicated and results-driven professional with proven ability to effectively communicate with diverse clientele, manage inquiries, and resolve issues efficiently. Transitioning to a role as a Medical Billing Specialist with a solid foundation in administrative tasks, attention to detail, and a strong commitment to accuracy.
Overview
5
5
years of professional experience
Work History
Sales Associate
Victoria's Secret
Pembroke Pines, FL
01.2021 - 01.2022
- Provide exceptional customer service by greeting and assisting customers with product selection, fitting, and inquiries
- Maintain a neat and organized store environment to enhance the shopping experience for customers
- Process customer transactions accurately using POS systems, including cash, credit, and gift card payments
- Assist in inventory management by replenishing stock on the sales floor and ensuring products are displayed attractively.
Cashier
Wendy's
western FL
01.2017 - 01.2019
- Greet customers with a friendly demeanor and provide excellent customer service throughout their dining experience
- Maintain a clean and organized cashier station, including stocking supplies, condiments, and promotional materials
- Collaborate with team members to ensure orders are prepared correctly and delivered to customers in a timely manner
- Assist with maintaining dining area cleanliness by clearing tables, wiping down surfaces, and restocking utensils and napkins
- Follow all food safety and hygiene standards to ensure the safety and satisfaction of customers.
Education
Course graduate, Medical Billing Specialist -
U.S. Career Institute
01.2024
Skills
- CMS-1500/CMS-1450 (UB-04) claims forms
- Medicaid/Medicare/Tricare
- Workers’ Compensation
- Medical billing software
- CPT/ICD-10 manuals
- HMOs/PPOs/other health plans
- Medical terminology
- Professional conduct (HIPAA, Joint Commission standards)
- Human anatomy/physiology
- Medical ethics
- Electronic claims submission
- Medical billing clearinghouse
- Disability insurance
- Managing patient/client accounts
- Electronic health records (EHR)
- Customer service
- Bilingual (English/Creole)
Timeline
Sales Associate
Victoria's Secret
01.2021 - 01.2022
Cashier
Wendy's
01.2017 - 01.2019
Course graduate, Medical Billing Specialist -
U.S. Career Institute