Deborrah B. Cavalcante

(Job transfer because I relocated from New York to Connecticut)

• Prepared deli products following safety and quality standards.
• Operated slicers and scales to ensure precise portion control.
• Collaborated with team members to optimize inventory management processes.
• Implemented onboarding processes for new employees, focusing on operational protocols and enhancing customer service skills.
• Monitored stock levels, ensuring timely replenishment of popular items.
• Implemented strategies to reduce waste and improve product turnover rates.
• Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
• Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
• Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
• Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
• Prepared custom sandwich orders according to customer specifications, ensuring consistency in quality and presentation.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Consistently met daily sales targets through effective upselling techniques and promotion of featured products.
• Assisted customers in making informed decisions, recommending appropriate products based on their preferences and dietary needs.
• Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
• Worked closely with management to address any customer concerns or complaints, resolving issues promptly and professionally while maintaining a focus on overall customer satisfaction.
• Increased sales of specialty items by offering product samples and sharing knowledge about their unique features.
• Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
• Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
• Listened to customer requests and suggested additional menu items as appropriate to upsell products.
• Offered product samples to customers, generating additional sales through taste-testing.

• Assisted customers with deli orders, ensuring satisfaction and timely service.
• Operated slicing equipment and scales efficiently, maintaining safety protocols.
• Maintained cleanliness of work area, following health and sanitation standards.
• Prepared deli items according to company recipes, ensuring quality and freshness.

Assisted customers with online reservations for rental properties. Processed deposits and security deposits promptly. Responded to customer inquiries via email and phone communication.

• Elementary, Middle & High School
• Cafeteria Monitor & Office Help as needed
• Catechism/Religious Education Teacher - St. Stephen’s Church
• Sub/Teacher Fall Classes & Summer Religion Camp Programs

• Management of various Rentals & Properties

• Supervised Staff & Managed Sales Incentive Department
• Corporate Reporting of all Assets under Management & various Subsidiaries
• Calculate Sales Incentive/Commission payments to Sales Reps
• Accountant-Accounts Receivable/Comptrollers
• Travel & Entertainment Expense Reimbursement to All Employees
• Enforce Company policies & procedures
• Portfolio Funds Administrator-Unit Investment Trust
• Monitor & Payment of P&I for 500 Paine Weber Bond Fund Accounts daily

• Elite Clientele $100,000 & Over
• Paying/Receiving Teller
• All Bank transactions, Nite Deposits, ATM’s, Bank products & Referrals
• Processed customer transactions efficiently, ensuring accuracy and adherence to banking protocols.