Debra Bird
Garner,NC
Summary
Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Proven leadership skills combined with vast hands on experience while working in the customer service industry and ready to branch out to a more professional industry using skills I have learned through out the years.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Carriage House Cleaners
12.2016 - 11.2017
- Inspected finished garments thoroughly before returning them to customers, ensuring quality standards were met consistently.
- Monitored inventory levels of supplies and materials, alerting management to reorder necessary items before stock depletion impacted customer service quality.
- Managed garment handling carefully, preventing damage or loss of customers'' items.
CSR, Sales
Massage Envy
11.2017 - 03.2018
- Built strong relationships with clients, leading to repeat business and multiple wellness program memberships sold.
- Provided personalized product recommendations based on customers'' needs and preferences.
- Created clients profiles and navigated the software well by processing payments and scheduling appointments
Laboratory Animal Technician
Charles River Laboratories
03.2018 - 12.2018
- Demonstrated commitment to animal welfare through active participation in institutional committees focused on ethical treatment and use of laboratory animals.
- Assisted in the breeding process of laboratory animals
- Sold laboratory animals while maintaining quality control
- Collected and maintained inventory of research animals
Stocker
Little Debbie Snacks
12.2018 - 04.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement and best by dates.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Bachelor of Science - Criminal Justice
ECPI University
Virginia Beach, VA08.2021
Skills
- Multitasking
- Word 360 platform experience
- Communication
- Problem solving
- Quick learner
- Leadership
- Positive Attitude
References
Available upon request
Timeline
Stocker
Little Debbie Snacks
12.2018 - 04.2024
Laboratory Animal Technician
Charles River Laboratories
03.2018 - 12.2018
CSR, Sales
Massage Envy
11.2017 - 03.2018
Front Desk Receptionist
Carriage House Cleaners
12.2016 - 11.2017
Bachelor of Science - Criminal Justice
ECPI University
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