Debra Blakley
St Joseph,Missouri
Summary
Dynamic Clinic Manager with a proven track record at Mosaic Life Care, excelling in administrative leadership and clinical management. Skilled in employee training and performance evaluations, I implemented policies that enhanced operational efficiency and patient care quality, fostering a high-performing team dedicated to excellence in healthcare services.
Overview
36
36
years of professional experience
Work History
Unarmed Security Officer
Allied Universal Security Services
Kansas City, MO
07.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
- Implemented access control measures, verifying credentials of visitors and staff.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Checked all baggage using X-ray machines, metal detectors, and Garrett wands.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Clinic Manager
Mosaic Life Care Aka Heartland Regional Medical
5325 Faraon
08.2008 - 08.2011
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised caregivers to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
Clinic Manager/Administrator
Neurology Associates of St Joseph, Inc.
105 Far West Drive Suite 201
11.1990 - 08.2008
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
- Negotiated with suppliers to reduce costs of medical supplies, contributing to budget efficiency.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Hired, trained and supervised employees to maintain team of high performers.
Adjunct Clinical Instructor
Vatterott Career College
3131 Frederick Avenue St Joseph MO
01.2006 - 12.2007
- Facilitated skill development through hands-on clinical training, reinforcing theoretical knowledge with practical application.
- Served as an approachable mentor for students, offering guidance on career planning and professional networking opportunities.
Education
High School Diploma -
Lafayette High School
412 E Highland Avenue St Joseph MO05-1975
Skills
- Administrative leadership
- HIPAA compliance
- Clinical management
- Employee training
- Back office
- Medical billing
- Revenue management
- Vendor relations
- Decision-making
- Critical thinking
- Employee performance evaluations
- Employee supervision
- Training and mentoring
- Process improvement
Timeline
Unarmed Security Officer
Allied Universal Security Services
07.2025 - Current
Clinic Manager
Mosaic Life Care Aka Heartland Regional Medical
08.2008 - 08.2011
Adjunct Clinical Instructor
Vatterott Career College
01.2006 - 12.2007
Clinic Manager/Administrator
Neurology Associates of St Joseph, Inc.
11.1990 - 08.2008
High School Diploma -
Lafayette High School