Debra Conway
Lexington,SC
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
16
16
years of professional experience
Work History
Workforce Development Supervisor
El Paso County DHS
08.2018 - 05.2023
- Supervise a team of 7 Case Managers
- Manage daily operations of assigned functional areas while providing guidance and assessing ongoing training needs of staff including competency development and evaluation tools to measure training effectiveness.
- Assign and monitor TANF cases including workforce development, child care, food assistance and medicaid.
- Conduct performance appraisals.
- Understand, interpret, communicate and apply county and state policies, procedures and principles.
- Compile, analyze and present TANF and Workforce Development reports.
- Engage and empower participants in our program.
- Expert case management skills.
Workforce Development Supervisor
Goodwill Of CO Contracted With El Paso County DHS
02.2007 - 08.2018
- Supervise a team of 12 Case Managers.
- Manage daily operations of assigned functional areas while providing guidance and assessing ongoing training needs of staff including competency development and evaluation tools to measure training effectiveness.
- Assign and monitor TANF cases including workforce development, child care, food assistance and medicaid.
- Conduct performance appraisals.
- Understand and implement, communicate and apply county and state policies, procedures and principles.
- Create, analyze and present TANF and Workforce Development reports.
- Engage and empower program participants in our program.
- Expert case management skills.
Education
High School Diploma -
Fountain Fort Carson High School
Fountain, CONo Degree - Child Development
Charles Stewart Mott Community College
Flint, MISkills
- Staff Supervision
- Develop Training Programs
- Expert knowledge of needs and attitudes of socially, physically and economic disadvantaged
- Client Needs Assessment
- Flexible and organized
- Seeks solutions to solve problems
- Listens actively, speaks clearly
- Collaboration and team work
- Openness to others views
- Emotional intelligence
Timeline
Workforce Development Supervisor
El Paso County DHS
08.2018 - 05.2023
Workforce Development Supervisor
Goodwill Of CO Contracted With El Paso County DHS
02.2007 - 08.2018
High School Diploma -
Fountain Fort Carson High School
No Degree - Child Development
Charles Stewart Mott Community College