Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tania Zepeda

Palmdale,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Currently pursuing studies in electrical/ engineering to further enhance technical knowledge and career growth.

Overview

9
9
years of professional experience

Work History

Workforce Development Instructor

Tierra Del Sol Foundation
Sunland, CA
12.2023 - Current
  • Explained goals and expectations required of trainees.
  • Trained newly hired employees regarding company policies and operations.
  • Used role-playing, lectures, and simulations to present information in a variety of instructional techniques and formats.
  • Participated in and attended meetings or seminars to obtain information for use in training programs.
  • Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
  • Ensure that all assigned job duties are consistently completed according to employer standards and expectations.
  • Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
  • Effectively and consistently implement behavior support plans, encouraging and reinforcing positive replacement behaviors.

Behavioral Therapist

Behavioral Learning Center
Santa Clarita, CA
02.2022 - 06.2022
  • Collected, recorded and summarized data on client behavior and assisted family with applying treatment and behavior reduction protocols.
  • Incorporated Applied Behavior Analysis therapy interventions and techniques to support individuals with autism spectrum disorders.
  • Organized social activities to help patients apply new skills in public settings.
  • Interviewed clients to obtain information concerning social history, treatment and other pertinent information.
  • Collaborated with behavior analysts to diagnose problem behaviors and create detailed plan of treatment and maintenance for clients.
  • Encouraged clients to express feelings and discuss life events in order to help each person develop personal and relational insights.

Cashier

Beas Bakery
Tarzana, CA
03.2017 - 05.2022
  • Collected payments and provided accurate change.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Trained new team members in cash register operation, stock procedures and customer services.

  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained order and cleanliness of work areas to conform with health codes.

Sales Associate

GameStop
Alta, CA
09.2016 - 02.2017
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.
  • Adhered to company initiatives and achieved established goals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Lifeguard

Six Flags Hurricane Harbor
Valencia, CA
05.2016 - 08.2016
  • Watched over swimmers to respond quickly to distress situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Adhered strictly to emergency action plans.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Administered first aid and CPR in response to life-threatening situations.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Used training and medical supplies to examine injured people and administer first aid.

Education

High School Diploma -

Arleta High School
Arleta, CA
06.2016

Skills

  • Communication
  • Problem solving
  • Cooperative attitude
  • Detail-oriented
  • Policies and Procedures
  • Complaint Resolution
  • Equipment Maintenance
  • Employee training
  • Staff supervision
  • Reliable and responsible
  • Problem solving
  • Staff mentoring
  • Microsoft

Timeline

Workforce Development Instructor

Tierra Del Sol Foundation
12.2023 - Current

Behavioral Therapist

Behavioral Learning Center
02.2022 - 06.2022

Cashier

Beas Bakery
03.2017 - 05.2022

Sales Associate

GameStop
09.2016 - 02.2017

Lifeguard

Six Flags Hurricane Harbor
05.2016 - 08.2016

High School Diploma -

Arleta High School
Tania Zepeda