Debra Coursey
Davenport,FL
Summary
Licensed Community Property Manager/Realtor in Florida. Experienced as a property manager assistant. Managing accounts receivable, vendor relationships, contract administration, and property operations. Leveraging strong organizational skills, team collaboration, and dependable decision-making to resolve billing discrepancies, maintaining accurate financial records, and support tenant and owner communications. Focused on improving processes, ensuring compliance, and fostering positive resident and stakeholder relationships while pursuing continued leadership growth in the community.
Overview
2
2
Certifications
22
22
years of professional experience
Work History
Receivable/Payables
Integra Medical Billing Service
Fort Lauderdale, USA
10.2009 - Current
- Posted payments for six clinics to corresponding patient accounts and recorded payables.
- Collected soap notes from clinics for accurate billing entry.
- Reviewed Explanation of Benefits and distributed to relevant account representatives.
- Resolved billing discrepancies, applying deductibles, reductions, and write-offs.
- Managed client, attorney, and insurance company inquiries via phone.
- Sorted, scanned mail, and handled corporate deposits efficiently.
- Entered invoices and payables into QuickBooks accurately.
Property Manager Assistant
Integra Property Management
Fort Lauderdale, USA
02.2013 - 02.2015
- Managed accounts payable and receivable for two shopping centers.
- Performed general office duties, collected rent, and reconciled bank accounts.
- Facilitated communication between owner, tenants, maintenance crew, and property inspector.
- Maintained rent roll and processed payments using Yardi and QuickBooks.
- Contacted tenants regarding delinquent accounts to ensure timely payments.
- Provided administrative support across all operational phases for property owner.
- Responded to client inquiries, requests, and complaints, fostering positive relationships.
- Managed office inventory by ordering necessary supplies and equipment.
Contract Specialist
Assignment America International
Boca Raton, USA
06.2005 - 01.2009
- Maintained account accuracy and compliance in contract administration systems.
- Executed contract loading and activation processes in CAS and P60 systems.
- Updated pay rates according to negotiated fee schedules.
- Developed addendums to modify contract terms and conditions.
- Resolved billing discrepancies through thorough review of contracts and negotiated terms.
- Verified contract language to ensure candidate eligibility and certifications.
- Assisted placement team with documentation for candidate qualifications.
Office Manager/Executive Assistant
IHS Biocuticals
West Palm Beach, USA
09.2004 - 06.2005
- Managed accounts payable and receivable, ensuring timely corporate deposits.
- Processed, coded, and created invoices while overseeing shipping operations.
- Resolved billing discrepancies through effective communication regarding delinquent accounts.
- Maintained accurate inventory records and controlled stock levels using meticulous spreadsheet management.
- Verified product counts upon order arrivals and attached approved invoices for processing.
- Directed phone inquiries efficiently, scheduling appointments as necessary.
- Coordinated travel arrangements and hotel accommodations for trade show events.
Education
Bachelor’s Degree - Business Management
MONROE COLLEGE
BRONX, NYSkills
- Leadership and supervision
- Team collaboration
- Decision making
- Organizational skills
- Dependability and responsibility
- Customer service excellence
- Accounts receivable management
- Contract administration
- Data entry accuracy
- Vendor management
- Problem solving
- Billing resolution
- Attention to detail
- Effective communication
- Microsoft Office proficiency
- Outlook management
- QuickBooks and Great Plains knowledge
- Yardi software proficiency
- Windows proficiency
Certification
Community property management (CAM)
Bilingual
- English
- Spanish
Timeline
Property Manager Assistant
Integra Property Management
02.2013 - 02.2015
Receivable/Payables
Integra Medical Billing Service
10.2009 - Current
Contract Specialist
Assignment America International
06.2005 - 01.2009
Office Manager/Executive Assistant
IHS Biocuticals
09.2004 - 06.2005
Bachelor’s Degree - Business Management
MONROE COLLEGE