Summary
Work History
Education
Skills
Timeline
Generic

Debra Courtney

Branson,MO

Summary

Committed and hardworking Front End Associate/ Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, assisting special needs/disabled customers with the self checkout process and ringing up customers who prefer a more traditional checkout. Creative problem-solver versed in customer service.

Work History

Front End Associate/ Cashier

Walmart Supercenter
12.2022 - 01.2023
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, tax exemptand gift certificate payments with electronic computer system.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Answered questions about store policies and addressed customer concerns.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Education

San Juan High School
Citrus Heights, CA
06.1972

Skills

  • Cash Register Systems
  • ID Verification
  • Currency Counting
  • Bagging and Packaging
  • Liquor Regulations and Compliance
  • Personal Service
  • Purchase Assistance
  • Customer Complaint Resolution
  • Bagging Assistance
  • Store Promotions
  • Hospitality and Accommodation
  • Loss Prevention Goals Monitoring
  • Cash Handling
  • Corrective Actions
  • Efficient Service
  • Product Location
  • Fraud Prevention
  • Special Assignments
  • Process Transactions
  • Effective Working Relationships

Timeline

Front End Associate/ Cashier

Walmart Supercenter
12.2022 - 01.2023

San Juan High School
Debra Courtney