Debra Crouse
Chambersburg,PA
Summary
Distinguished Certified Medical Assistant with a proven track record at Cardiology Associates, enhancing patient care through meticulous clinical documentation and compassionate support. Skilled in HIPAA compliance and emergency response, I've significantly contributed to team success and patient satisfaction. My expertise in electronic health records management and dedication to continuous learning stand out, ensuring optimal patient outcomes.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
13
13
years of professional experience
Work History
Certified Nursing Assistant
LL's
07.2022 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
SHC
09.2018 - 03.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Medical Assistant
Urgent Care Express
01.2018 - 09.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Taught patients about medications, procedures, and care plan instructions.
National Certified Medical Assistant
Cardiology Associates
07.2012 - 01.2018
- Improved patient care by efficiently managing medical records and maintaining accurate documentation.
- Streamlined office operations by managing inventory, ordering supplies, and maintaining organized workspaces for optimal performance.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Collaborated with healthcare team members to develop customized care plans tailored to individual patient needs.
- Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
- Increased patient satisfaction with compassionate bedside manner and effective communication skills.
- Supported clinical quality improvement efforts through diligent monitoring of vital signs during patient visits.
- Maintained strict compliance with HIPAA regulations to protect patient privacy and ensure confidentiality of sensitive information.
Education
Associate of Applied Science - Medical Assisting
Kaplan University
Davenport, IA12-2014
Skills
- Specimens collection and processing
- HIPAA compliance
- Clinical documentation
- Medication administration
- Direct patient care
- Emergency response preparedness
- Collecting vital signs
- Electronic health records
- Compassionate patient support
- Vital sign monitoring
- Diagnostic testing assistance
- Sterilization techniques
- Patient documentation
- Basic life support
- Medical terminology proficiency
- Clinical procedure compliance
- Electronic charting
- Electronic health records management
- Attention to detail
- Time management
Timeline
Certified Nursing Assistant
LL's
07.2022 - Current
Certified Nursing Assistant
SHC
09.2018 - 03.2020
Certified Medical Assistant
Urgent Care Express
01.2018 - 09.2018
National Certified Medical Assistant
Cardiology Associates
07.2012 - 01.2018
Associate of Applied Science - Medical Assisting
Kaplan University
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