Debra Curtis
Citrus Heights,CA
Overview
18
18
years of professional experience
1
1
Certification
Work History
Server
Sun Oak Senior Living
04.2022 - 12.2022
- Served food and beverages promptly with focused attention to the resident's unique taste and needs.
- Cultivated warm relationships with the residents.
- Maintained clean and organized dining areas to uphold community living hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept snack and beverage area clean and stocked.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Supervisor
Max's Cafe
09.2011 - 07.2018
- Served food and beverages to guests and accommodated their needs and requests to the best of my ability.
- Worked with POS system to place orders.
- Cultivated lasting relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled guest complaints in positively and offered complimentary items as needed.
- Supervised shifts and closed restaurant as needed by management.
Assistant General Manager
Sizzler Restaurant
02.2005 - 10.2011
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Took and oversaw inventory by ordering precise quantities of stock.
- Placed food, paper, supply orders.
- Managed budget, employee reviews, training, and schedules.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Political Science
Pacific Lutheran University
Tacoma, WACertification
California Food Handler card
Timeline
Server
Sun Oak Senior Living
04.2022 - 12.2022
Server/Supervisor
Max's Cafe
09.2011 - 07.2018
Assistant General Manager
Sizzler Restaurant
02.2005 - 10.2011
Political Science
Pacific Lutheran University
California Food Handler card