Debra Davies
Winchester,VA
Summary
Dynamic Branch Manager at Flagstar Bank with a proven track record in enhancing customer service and operational efficiency. Skilled in branch operations management and fostering strong customer relationships, I excel in time management and attention to detail, driving team performance and service quality to achieve outstanding results.
Overview
29
29
years of professional experience
Work History
Branch Manager
Flagstar Bank
01.1996 - 05.2025
- Assisted in daily operations to ensure efficient branch functionality
- Supported team members in customer service initiatives and problem resolution
- Learned branch policies and procedures to provide accurate information to customers
- Collaborated with management on inventory management and ordering processes
- Participated in staff training programs to enhance team performance and service quality
Education
High School Diploma - Business
Rutherford High School
Rutherford, NJ06.1978
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Attention to detail
- Excellent work ethic
Accomplishments
Promoted to Regional Manager and Business Development Manager during employment under previous bank, Penn Federal Savings Bank
Timeline
Branch Manager
Flagstar Bank
01.1996 - 05.2025
High School Diploma - Business
Rutherford High School