Certified Clinical Medical Assistant
IHA
Chelsea, MI
05.2018 - Current
- Performed patient intake, including taking vital signs and medical histories.
- Maintained up-to-date records of patient care, condition, progress, and concerns in the electronic health record system.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Communicated effectively with patients to provide a positive experience throughout their visit.
- Ensured accuracy of all documents related to patient visits including consent forms, discharge instructions and follow-up appointments.
- Assisted in scheduling appointments for patients over the phone or via email communication.
- Participated in continuing education courses relevant to clinical medical assisting duties.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented lab results accurately into the Electronic Medical Record system.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Answered phones promptly while providing excellent customer service to callers inquiring about services offered at the clinic.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized medical records so they are easily accessible for review by physicians or other healthcare staff.
- Followed principles of asepsis and infection control to meet patient safety guidelines.