Debra Diaz
Toledo,OH
Summary
Dynamic operations supervisor with extensive experience at Walgreen’s Distribution Center, specializing in inbound and outbound operations. Proven track record in enhancing operational efficiency and team performance through strategic planning and effective training. Skilled in performance evaluation and fostering a culture of safety, resulting in improved workflow and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor of Distribution Operations
Walgreen’s Distribution Center
Perrysburg, OH
02.2020 - Current
- Oversaw daily distribution operations ensuring compliance with safety and quality standards.
- Managed team performance, providing coaching and support to enhance productivity.
- Implemented process improvements that reduced workflow bottlenecks and increased efficiency.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
- Developed training programs for new hires, fostering a culture of safety and teamwork.
- Analyzed operational data to identify trends and optimize distribution strategies.
- Trained new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
- Increased customer satisfaction by ensuring timely deliveries and addressing concerns promptly.
- Managed inventory levels effectively, reducing stock discrepancies and preventing product shortages.
- Documented safety action plans, quality initiatives and team performance into computer system.
Group Supervisor
Walgreen’s Distribution Center
Perrysburg, OH
02.2017 - 05.2020
- Supervised daily warehouse operations, ensuring compliance with safety protocols and company standards.
- Trained and mentored team members on efficient picking and packing processes.
- Conducted performance evaluations, providing constructive feedback to promote team development.
- Collaborated with management to strategize resource allocation and workforce planning initiatives.
- Evaluated staff performance and provided feedback.
- Managed multiple projects concurrently, prioritizing tasks effectively to ensure timely completion of all deliverables.
- Organized training sessions for staff members to meet departmental goals.
- Enhanced team productivity by implementing efficient workflow processes and organizational systems.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Delegated tasks strategically and monitored progress for timely completion.
Education
Cosmetology License - Hairdresser
Toledo Academy of Beauty Culture
Toledo, OH06.1985
High School Diploma -
Cardinal Stritch High School
Oregon, OH06.1984
Skills
Inbound and outbound operations
Warehouse operations
Operational efficiency
Order fulfillment
Performance evaluation
Strategic planning
AS400
Microsoft Word
Certification
- Certified Walgreen’s distribution center
- First responders
- Forklift Trainer
- Blue Belt
Timeline
Supervisor of Distribution Operations
Walgreen’s Distribution Center
02.2020 - Current
Group Supervisor
Walgreen’s Distribution Center
02.2017 - 05.2020
Cosmetology License - Hairdresser
Toledo Academy of Beauty Culture
High School Diploma -
Cardinal Stritch High School